Role Overview:
The Transfer Agency Client Service Manager will lead projects related to client onboarding and service enhancements, promote a culture of service excellence and continuous improvement, and manage and escalate operational challenges.
Responsibilities will include overseeing day-to-day operations, collaborating with operational teams, acting as primary point of contact for clients, and participating in client meetings, audits, and due diligence visits.
Required skills and qualifications include proven experience in a client-focused role within financial services, fund administration, or banking, strong relationship management skills, ability to work under pressure and meet challenging deadlines, and excellent problem-solving and analytical skills.
This is a 9-month contract role with some possibility of other opportunities coming up at the end of the contract.
The role offers a flexible working arrangement that combines remote work with regular office hours.