Overview
The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers.
Within our Community Operations organization, our France electrification business development team focuses on reaching our ambitious electrification targets: 0% diesel by **** and 50% electric vehicles by **** in France.
Keep reading if you would be interested in joining our team!
What The Candidate Will Do
Provide high quality support to clients
Meet sales or revenue generation goals
Sell to, onboard, and manage relationships with clients
Engage in lead generation or prospecting
Uncover prospects' business challenges and highlight the business' value proposition
Communicate with clients over various mediums
Identify best practices for sales
Communicate and engage with external stakeholders
Support team with campaign and/or prioritization management
Partner with internal teams to drive business recommendations
Sell to or manage large or high revenue segments
Upskill team members through consolidating best practices (e.g., SME, Product Strategy, and local expertise)
Partner with internal stakeholders to resolve or escalate client concerns & outages
Analyze and track trends & issues
Collaborate with Sales and/or Ops team to upsell, upskills, and provide product recommendations to drive sales
Identify and recommend new programs based on data
Demonstrate strong product knowledge
Basic Qualifications
Full proficiency in French and English
Intermediate project management skills
Proficiency in Google Suite
Data analysis
Communication
Customer Centricity
Executional Excellence
Problem-Solving
Stakeholder Management
Teamwork
Planning & Organizing
Develops and Coaches
Project management experience
Account management experience
Preferred Qualifications
SQL knowledge
One year as SME or BDS in the FR Driver Team / Clean Air
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