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Bodyshop Administrator
Reference: JUL20255953
Expiry date: 2025-08-19 12:02:00.000
Location: Dublin
Benefits: A superb range of exclusive, colleague-only benefits and discounts.
Role Overview
Responsible for processing all damages (in life & end of life) that require Bodyshop assessment & repair, ensuring vehicle downtime days are in line with agreed KPIs, and maintaining no more than 2% of the Dublin fleet in Bodyshop at any one time.
Key Responsibilities
* Take additional images of damaged vehicles as required for damage packs.
* Upload damage packs (files/images) to shared drives.
* Carry out Quality Checks on vehicles returning from Bodyshop repairs.
* Notify Workshop Manager of QC outcomes.
* Manage and monitor vehicles in Bodyshop.
* Manage damage packs to satisfy documentation requests.
* Serve as the point of contact for Service Department and other departments for queries or support.
* Provide training support to satellite branches as needed.
* Liaise with Asset Department for vehicle collection/movements.
* Ensure job cards are raised promptly and CAP is updated.
* Update internal and external customers on repair progress.
* Handle emails and correspondence as required.
* Maintain daily communication with external Bodyshops.
* Conduct weekly and monthly fleet audit reporting.
* Perform filing and administrative duties.
This list is not exhaustive, and flexibility is required.
Person Specification - Education, Qualifications, and Training
* Leaving Certificate including Maths & English or equivalent.
* Basic knowledge of vehicle panels and maintenance.
* Experience in a Bodyshop at any capacity.
* Proven track record of delivering excellent customer service and relationship building.
* Strong communication skills, both verbal and written.
* Strong work ethic with the ability to perform under pressure.
* IT literate, proficient in Microsoft Office.
* Self-motivated with excellent organizational and administrative skills.
* Enthusiastic personality with a can-do attitude.
* Team player with adaptability to change.
* Experience in vehicle rental or motor industry preferred.
* Body shop, warranty, or workshop experience desirable.
* May suit an apprentice mechanic or panel beater interested in an administrative role.
What we offer you:
We offer a competitive salary of €30,000 DOE per annum pro-rata, along with:
* 23 days holidays plus a day for your birthday, pro-rata.
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