**Job Description:**
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As a Trade Counter Assistant, you will be working closely with the Branch Manager and Branch Supervisor to drive branch operations. You will be responsible for achieving sales targets, providing exceptional customer service, and supporting the delivery of sales targets while developing and maintaining positive customer relationships.
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You will be hands-on, lead by example, and work in day-to-day branch operations. Your role will involve trade counter sales, confidently communicating product knowledge to customers, providing exceptional customer service and support to new and existing customers, picking, loading and delivering products to customers via our 3.5 tonne flatbed trucks and LWB vans.
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You will be responsible for route planning, safe driving, and keeping the Company vehicle clean. You will also be supporting the Branch Manager with actions and activities on time, in full, complying with Health and Safety, company policies and procedures, ensuring excellence in customer service, operational standards, and Branch sales targets are achieved.
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Key responsibilities include:
* Providing exceptional customer service and support to new and existing customers
* Confidently communicating product knowledge to customers
* Picking, loading and delivering products to customers
* Route planning and safe driving
* Supporting the Branch Manager with actions and activities on time, in full