Operations Manager | 39 Hours per week Purpose of Role To lead, manage and develop services under your area of operational responsibility in line with the Corporate Plan to ensure the delivery of our Mission.
This is a senior operational leadership role for someone comfortable leading regulated services and still keep people firmly at the centre of every decision.
As Operations Manager, youll lead and develop Service Managers, drive quality, performance and financial delivery, and act as a key agent of change across the organisation.
Youll balance governance, compliance and risk with a strong person-centred ethos, ensuring services meet demanding regulatory standards while genuinely transforming the lives of the people we support.
If you are values-driven, commercially aware and motivated by delivering excellent social care at scale, this role gives you real scope to shape services and make a lasting impact Our Head Office is in Dundalk, however the role may have responsibilities throughout Ireland and therefore will require travel throughout the island of Ireland to meet the needs of the role.
With offices throughout Ireland, there will be an opportunity to discuss a base location for the role.
About The Role Provide effective leadership and management to Service Managers within your area of responsibility.
Be accountable for the delivery of high-quality services within your area of responsibility, ensuring compliance with internal and external standards (including legislative, contractual, and regulatory requirements) in relation to health and safety, quality and continuous improvement, and achieving all financial and performance measures.
Be responsible for early identification of key service trends and challenges and provide management support to services in order to effectively address complex service and organisational issues and challenges.
Contribute to the development and promotion of an organisational culture that reinforces a person-centred ethos which enriches the lives of the people we support, staff and volunteers.
Have lead responsibility for managing identified key areas within the Operations Department as delegated by the Operations Director, for example, Deputy Adult Safeguarding Champion.
Deputise for the Operations Director as required.
Contribute to the development and implementation of Positive Futures corporate planning, policy and decision-making processes and operational / business plans.
Act as an agent of change, embracing and leading change projects and initiatives in your services and across the organisation.
Required Criteria Have an Honours Degree in Social Studies / Social Care OR Professional social work qualification OR first level registered nurse OR an allied health professional registered with HPC or CORU or NMB 4-6 years experience in a health and social care setting - relevant to the qualification above as set out in the job profile At least 3 years relevant experience in a service / senior management capacity in a health and social care setting, including the supervision of staff and financial / resource oversight.
Full driving licence and access to a car which is insured for business use.
Consideration will be given to those applicants unable to drive due to a disability.
Desired Criteria Experience supporting people (children and/or adults) with a learning disability and/or autism and/or acquired brain injury.
Experience working in the disability sector.
Recent experience in managing a regulated service.
Skills Needed About The Company Founded in 1995 (initially under the name United Response NI), we now operate across the island of Ireland offering a wide range of services tailored to individuals with learning disabilities, acquired brain injury or autism and the families who support them.
Our services include supported living, peripatetic housing support, shared-lives schemes, residential short breaks and family support.
We focus on enabling people to live as equal citizens, develop independence and realise their hopes and dreams.
With offices and services located in Dublin, Dundalk, Wicklow, Manorhamilton and beyond, were committed to making a meaningful difference in local communities.
Company Culture At Positive Futures, we foster a culture of respect, innovation and empowerment.
We believe in putting people firstboth those we support and our staff.
We create environments where colleagues feel valued, where ideas for improvement are welcomed, and where continuous learning is encouraged.
We support staff to grow professionally and personally, and we emphasise collaboration, listening and trust.
Working with us means being part of a team that genuinely cares, is proactive in shaping futures and embraces the possibility in every situation.
Company Benefits Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Competitive salary, Employee Assistance Scheme, Wellbeing Scheme, Annual performance review, Culture of recognition, On the job learning, Progression opportunities, Staff celebration events Salary €56,634.00 - €73,622.00 per year Benefits: Vacation, Paid time off Paid sick days Retirement plan and/or pension Employee development programs Competitive salary Employee Assistance Scheme