Location: Naas, County Kildare, Ireland Service Support Functions Salary: As per Company scale Youtube: https://www.youtube.com/embed/rvPuiQ0Nf2Y
Job Summary
Nua Healthcare Services (Nua) is one of Ireland’s leading Private Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs.
We support people in reaching their full potential, to have a meaningful life through the supports of the services we provide to them.
We are seeking applications from energetic and enthusiastic individuals to join our team for the above positions. The successful candidate will be afforded all necessary training and development in line with the role. Candidates must be highly motivated and creative, with a passion for engaging with people on a daily basis. Candidates will contribute to enriching the lives of those we support.
Job Objectives
The post holder will be responsible for the management of the sales pipeline of new and potential admissions and subsequent case management of all assessments and admissions within the service.
The role also encompasses all contract amendments as required in addition to all associated administrative tasks inclusive of maintaining up-to-date records retained in IT systems i.e. Penelope and CRM.
Key Responsibilities
* To effectively manage a sales pipeline, driving business growth by means of
* new referrals into the business.
* Ensure that all potential admissions are effectively assessed via an Initial Needs Assessment.
* Ensure that all key stakeholders are effectively communicated with to ensure that sufficient information and training is identified and delivered in advance of all admissions.
* Maintain up-to-date record of all Admissions as directed.
* Create and maintain central file of all enquiries/new admissions and referrals.
* Liaise with HR Department to identify and coordinate training for staff against the needs of new referrals and/or transitions.
* Maintain up-to-date records retained in IT systems e.g. Penelope and CRM
* Dealing with all correspondence, email, calls, reporting etc.
* Preparing presentations as directed.
* File creation and management.
* Prepare information packs, proposals, reports and draft documents as required
* Other ad-hoc duties as required by the Assessment and Admissions Manager – Lead.
Skills Requirement
Qualification
* Relevant qualification in Social Care desirable, and/or qualification in Education, or any professional trade.
Knowledge
* Knowledge of standards and legislation relevant to the area.
Experience
* 3 years minimum managerial experience within a similar social care setting.
Skills
* Excellent organisational skills; self-motivated; self-starter.
* Excellent verbal and written communication and IT skills.
* Strong analytical skills; dynamic interpersonal, communication and relationship management skills.
* Strong problem-solving skills and judgment in making decisions and recommendations.
* Capable of working within a fast-paced and flexible team.
Benefits
* Company Pension
* Continuous Professional Development
* Fantastic development & career opportunities
* Life Assurance/Death-in-Service
* Paid Maternity/Paternity Leave
* Education Assistance
* Employee Assistance Programme (EAP)
* Bike to work Scheme.
* Refer/Retain a friend bonus.
For further information on this role please contact recruitment@nuahealthcare.ie, or to submit an application please visit www.nuahealthcare.ie/latest-vacancies #J-18808-Ljbffr