Are you looking for an exciting new opportunity?
Join a global IT managed services provider that helps organisations unlock their full potential through expert support and proactive management of critical IT infrastructure and systems. Founded in 2001 in the heart of Silicon Valley, the business now operates across 33 countries with a team of more than 2,200 IT professionals. They enable organisations to make smarter decisions, improve operational efficiency, and gain a competitive edge, and has been a trusted partner to industry-leading companies for over two decades, delivering powerful solutions and supporting operations on a global scale.
If you would like to learn more about this opportunity, feel free to reach out and apply today!
Responsibilities
Network Operations and Optimization
Configure, manage, and fine-tune hardware systems to sustain optimal performance across optical and IP layers.
Perform advanced troubleshooting across multiple hardware and software platforms in a multi-vendor environment.
Oversee capacity management and ensure infrastructure scalability to meet operational demands.
Incident Response and Problem Management
Investigate and resolve network performance issues, routing anomalies, and service interruptions.
Interface with internal cross‑functional teams (XFNs), vendors, and partners to quickly restore affected services.
Conduct comprehensive root cause analyses (RCAs) and produce detailed technical reports and remediation plans.
Collaboration and Technical Support
Partner with global service providers, colocation data centers, and engineering teams to ensure end‑to‑end network stability.
Contribute to infrastructure deployment projects, technology refresh initiatives, and network expansion activities.
Provide technical input and operational guidance for new solutions and system integrations.
Required Qualifications and Skills
Bachelor’s degree in a technical field (e.g., Computer Science, Electrical Engineering, or related discipline), or equivalent hands‑on experience.
5–8 years of professional experience in IP and optical network operations or engineering.
Strong working knowledge of optical transport technologies (DWDM, CWDM) and IP routing protocols (BGP, OSPF, MPLS, IPv4/IPv6).
Solid understanding of fiber‑optic systems, including cabling standards, optics, and patch panel configurations.
Proven ability to conduct and document detailed RCAs for network or system outages.
Excellent communication and coordination skills for working with ISPs, data center providers, and global operations teams.
Preferred Qualifications
Experience managing large-scale, multi‑vendor network environments.
Industry‑recognized certifications such as CCNP, CCNA, JNCIP, JNCIA, OCA, or equivalent.
Benefits
Health
Annual Leave
Pension
Salary
€65,000
#J-18808-Ljbffr