Customer Service Manager Vacancy
We are seeking a highly skilled Customer Service Manager to join our team. As a key member of our operations department, you will play a pivotal role in driving growth by managing existing customer relationships and exploring new business opportunities.
This is an excellent opportunity for a talented professional looking to take their career to the next level. If you have a passion for delivering exceptional customer service and promoting specialized products and technologies, we want to hear from you!
The Opportunity
You will be responsible for overseeing the technical and business performance of client contracts, focusing on delivering high-quality service and supporting clients in meeting their sustainability goals with advanced solutions.
Your Key Responsibilities
* Provide expert technical support and build strong relationships with customers.
* Manage account plans, proposals, quotes, and purchase orders to ensure seamless transactions.
* Resolve customer concerns and drive account growth through proactive communication and negotiation.
* Conduct regular site visits, audits, and water testing to ensure compliance and optimize customer satisfaction.
* Meet sales targets and promote company values through effective relationship-building and marketing strategies.
The Ideal Candidate
To succeed in this role, you will need:
* A degree or significant experience in Chemical, Biological, Environmental, or Engineering fields.
* A full driving license valid for use in Ireland.
* Excellent relationship-building and communication skills.
* Goal-oriented, organized, and excellent time management skills.
About Us
We offer a dynamic and supportive work environment, with a competitive salary and benefits package, including a company car and private health schemes. If you are a motivated and results-driven professional looking for a new challenge, please get in touch to learn more about this exciting opportunity.