Job Title: Store Operations Manager
A career opportunity has arisen for a highly skilled and motivated Store Operations Manager to oversee the efficient day-to-day running of our warehouse operations.
Main Responsibilities:
1. Effective Communication: Ensure clear and effective communication across warehouse teams and with senior management, acting as a key liaison between departments and external logistics providers.
2. Leadership and Team Motivation: Manage and motivate a small team to foster a positive and productive work environment, leading by example and supporting team morale, collaboration, and high performance.
3. Planning and Organisation: Plan and organise daily workloads, truck loading/unloading schedules, and deliveries, managing the team rota and ensuring adequate coverage and optimal workflow.
4. Team Delegation and Supervision: Delegate responsibilities appropriately, manage time and resources efficiently, prepare stock areas in advance for incoming goods, coordinate goods-in processes, and plan regular cycle counts and the annual stocktake.
5. Conflict Resolution and Management: Handle conflicts professionally and assertively, promoting resolution and team cohesion, maintaining a fair and balanced approach to conflict management.
6. Systems Management: Identify areas for system improvements and efficiencies, support continuous improvement initiatives in warehouse processes and stock control systems.
Qualifications and Skills:
* Proven experience in warehouse or logistics management.
* Strong leadership and team management skills.
* Excellent planning, organisation, and delegation capabilities.
* Confident communicator with strong interpersonal skills.
* Ability to resolve conflicts and motivate teams effectively.
* Competency with warehouse management systems and Microsoft Office Suite.
* Understanding of health & safety and compliance regulations.