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Accommodation manager

Malahide Guest Rooms
Accommodation manager
Posted: 4 December
Offer description

This role is in the accommodation department of a growing English Language school with year-round adult and young learner centres in Athlone and Dublin as well as summer centres in Athlone, Dublin, Galway and Tonbridge (UK). You will be managing a team of Accommodation Officers as well as actively placing young learners year-olds) and adults (18+) with appropriate host families or residential accommodation.Non-Exhaustive DutiesManaging a team of Accommodation Officers.Liaising with accommodation-related suppliers/service providers.Revision of contracts and T&Cs with the as well as sourcing of new suppliers/service providersAccommodation-related Budget ManagementEnsuring the officers Maintain and Recruit suitable host families in different areasEnsuring the timely Garda vetting of host familiesMonitoring the welfare of students in host families and be familiar with and prepared to implement the school's Child Protection procedures raising any potential or possible child protection issues with the FL Liaison Person.Liaising with the YL Programme manager / YL Summer centre manager / High School Coordinator / Adult student support to solve any issues relating to all host family and residential stays.Monitoring and keeping a record of feedback from students regarding host families and residence and acting on it where necessary.Keeping FL host family database up to date on FL Management systems.Ensuring all YL accommodation documentation is issued in a timely manner, this includes host family profiles, pairings lists, hostel application form and rooming lists and others.Be comfortable using digital tools for communication, collaboration and record keeping, including the use of our online school management system to consult bookings forms, update Host Family profiles and record student matching. Using Google Workspace (Drive, Sheets, Docs) on a daily basisRegular and professional communication with group leaders when they are here with their students.RequirementsExperience: Minimum 1-year experience in a similar position.Skills: Strong technical skills (experience with Google Suite or similar), organised, people management skillsLocation: Must reliably commute to or plan to be based near location before the start date.Eligibility: Must be eligible to work in Ireland (EU citizenship or valid work/residency permit).Job Types: Full-time, PermanentPay: €34,000.00-€36,000.00 per yearBenefits:Bike to work schemeEmployee assistance programSick payAbility to commute/relocate:Jervis St., Dublin, CO. Dublin: reliably commute or plan to relocate before starting work (required)Experience:Management: 1 year (preferred)Language school industry: 1 year (required)Work authorisation:Ireland (required)Work Location: In person

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