We are inviting applications for the role of full time Reservations Agent.
The successful candidate will ensure reservations are processed in a pleasant, professional, and efficient manner under the direction of the Management Team.
As part of the Castlemartyr team, you will be operating in exciting, fast-paced quality service outlets. This is a great opportunity to grow & develop a career.
Knowledge and experience in the following areas is essential:
* Previous front office/ reservations experience (1 year)
* Positive personality with a passion to succeed.
* Fluent written and spoken English.
Personal Qualities
* Ability to show a positive attitude towards guests and colleagues at all times.
* Be self-motivated, being able to work alone with good personal organisation.
* Excellent interpersonal skills.
* Excellent leadership skills
Duties include but are not exclusive to:
* To help the reservation department reach predetermined targets, while at all times ensuring that the defined 5* standards are implemented and adhered to.
* To ensure that all guests / staff receive the highest levels of service standards, courtesy and professionalism at all times.
* To communicate effectively with guests and potential guests in a professional manner.
* To ensure you have extensive knowledge of the hotel facilities, bedroom categories, rates, services, menu content etc and of local amenities, transport and places of interest to ensure that you can respond fully to any guest enquiries accurately.
Castlemartyr Resort is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We have full-time and part-time positions available on rostered basis, which includes weekends and evening shifts
Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.
Work With The Best
We pride ourselves on being a diverse team of professional, passionate, and caring individuals, with our guests at the heart of everything we do.
Nestled amid East Cork's woodlands, Castlemartyr Resort is a luxury 5-Star Resort which is richly steeped in Irish history and tradition. We recognise that our team are the foundation to our success.
Clear opportunities for progression are a priority for us.
If you cannot see a role that is suitable for you at the moment but feel you would make a great addition to the team, please don't hesitate to get in touch. Click here to send in your CV and we'll keep you in mind for when any appropriate opportunities arise.