Company Description
Tira is an omnichannel beauty retail platform dedicated to offering beauty enthusiasts a seamless and personalized shopping experience. As part of Reliance Retail, India's largest retailer, Tira strives to be the leading accessible yet aspirational beauty destination, known for its inclusivity and innovation. Tira provides a curated range of global and homegrown beauty brands, prioritizing technology and customized experiences. The platform aims to make beauty accessible to consumers across segments, breaking down barriers in the beauty industry. If you're passionate about beauty and looking for an energetic and dynamic working environment, Tira is the place for you
Role Description
This is a part-time, remote Service Crew role. The Service Crew will be responsible for providing excellent customer service, assisting customers with purchases, answering product-related inquiries, and ensuring smooth and efficient online operations. The role also includes maintaining a high standard of customer satisfaction through effective communication and problem-solving.
Qualifications
* Strong customer service skills and the ability to assist customers in a professional and friendly manner
* Effective communication and interpersonal skills
* Problem-solving abilities and attention to detail
* Basic knowledge of beauty products or a passion for the beauty industry
* Ability to work independently in a remote setting
* Previous experience in customer service or retail is a plus
* Flexible and adaptable to dynamic work environments