Senior Software Project Coordinator
Job Purpose
The Senior Software Project Coordinator will be responsible for ensuring the timely and successful delivery, deployment, training, and implementation of a cloud-based eAuthority - ASSR Oversight Management System using Agile methodologies.
Duties and Responsibilities
* Develop and maintain a comprehensive project plan and resource-bound schedules that outline scope, budget, and resource allocation.
* Define project milestones, deliverables, and success criteria with stakeholders.
* Manage project risks and issues by developing mitigation strategies and ensuring issue escalation procedures are in place.
* Ensure project activities align with the authority's goals and objectives through effective stakeholder communication.
* Conduct critical design reviews and vendor system analyses to ensure software meets required standards.
* Plan, facilitate, and conduct site and user acceptance testing to validate software functionality.
* Perform thorough unit and integration testing for all software modules to ensure stability and accuracy.
* Deliver technical training for ICT staff at vendor sites to ensure they have the necessary skills to implement and support the software.
* Provide operational training for business process champions at vendor sites to ensure they can effectively use the software.
* Supply technical and end-user documentation to support software implementation and ongoing use.
* Provide onsite user training and support to ensure users can effectively utilize the software.
* Establish infrastructure setup and configuration, including backups and disaster recovery, to ensure software is properly integrated into the organization's technology ecosystem.
* Develop and provide go-live strategy and checklist to ensure seamless transition from development to production.
Team Leadership and Management
* Lead and motivate the project team to foster a collaborative and productive work environment.
* Collaborate with Scrum Masters and Product Owners to prioritize and plan agile delivery of the product as per the project plan.
* Assign tasks and responsibilities to team members and monitor their progress to ensure timely completion.
* Conduct regular team meetings and provide performance feedback to support individual growth and team success.
* Manage vendor and third-party relationships to ensure smooth collaboration and delivery.
Stakeholder Communication
* Communicate project progress and status to stakeholders through regular updates and reports.
* Facilitate communication and collaboration between the development team and stakeholders to ensure mutual understanding and alignment.
* Ensure all stakeholders understand project milestones, goals, and progress through clear and concise communication.
Requirements for the Position
* A relevant Master's degree or equivalent experience in a related field.
* Bachelor's degree in Computer Science, Information Technology, or a related field.
* PMP/PRINCE2 certification or equivalent project management certification.
* Certified Scrum Master (CSM) or equivalent certification.
* Experience in managing complex software implementation projects across multiple teams.
* Strong understanding of Agile principles and practices.
* Excellent stakeholder communication and interpersonal skills.
* Strong problem-solving and analytical skills.
* Risk assessment and mitigation skills.
* Experience with Agile project management tools such as Jira, Clickup, or Azure DevOps.