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Hotel operations manager

Dublin
beBeeManager
Hotel operations manager
Posted: 31 October
Offer description

This hotel in Co Meath has a strong reputation for weddings and is seeking a Deputy Hotel Manager to oversee the smooth operation of the hotel. The ideal candidate will have at least three years' experience in senior hotel operations and possess excellent organisational skills, keen financial acumen and familiarity with various hotel systems.


Key Responsibilities:

1. Assist the General Manager in planning, organising and controlling all departments within the hotel.
2. Maintain a high standard of personal hygiene and grooming.
3. Floor walk each area of the hotel to ensure standards are maintained.
4. Effectively communicate with managers, supervisors and senior staff on a daily basis.
5. Manage the Porter department and provide training when needed to improve standards.
6. Manage the Accommodation department and conduct daily inspections of all rooms.
7. Oversee the float management system and ensure procedures are followed.
8. Focus on daily room occupancy figures, VIPs, groups, no-shows and conference & banqueting events.
9. Carry out weekly room spot checks.
10. Carry out any reasonable requests by senior management.
11. Oversee and approve departmental rosters.
12. Have visible floor presence during busy periods and VIP visits.
13. Run all functions, particularly weddings and VIP events.
14. Assist with wedding show rounds and provide coverage for Conference & Banqueting department as required.
15. Deal with guest complaints or queries that cannot be resolved at departmental level.
16. Assist with emergency situations in an efficient and professional manner.
17. Act as hotel's Health & Safety Officer.

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