J OB D ESCRIPTION
J OB T ITLE : Credit and Collections 1 Year FTC
R EPORTS TO : Credit & Collections Manager Co-op
Location: Grattan House - Dublin
Company Background
Ornua is a dairy co-operative which sells dairy products on behalf of its members, Ireland's dairy processors and, in turn, Irish dairy farmers. It is Ireland's largest exporter of Irish dairy products, exporting to 110 countries worldwide. Headquartered in Dublin, Ornua has annualised sales of over €3.5 billion and a global team of 3,000 employees.
Ornua is structured across two divisions: Ornua Foods and Ornua Ingredients. We operate from 10 business units worldwide, including 16 production facilities, and have sales and marketing teams working in-market across the globe in Africa, Asia, Germany, Ireland, the Middle East, Spain, the UK, and the US.
You may know us by our brands Kerrygold, Dubliner, Pilgrim's Choice, Avantage, Forto, and BEO.
Ornua's Values
At Ornua, our Values lie at the core of everything that we do and how we behave both individually and as a business. Our five values, and their underlying behaviors, encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care and Achieve Great Things Together.
Ornua's Growth
At Ornua, our co-operative ethos lies at the heart of how we do business. We care passionately about driving sustainable, profitable growth, underpinned by our ambitious 'Path to Prosper' strategy. We have delivered significant growth in our core business, and we have ambitious plans for continued growth over the next five years.
Personal Growth We invest in our people and foster a culture of continuous learning and improvement, which enables fantastic career progression and internal mobility within the Finance Services department and wider organisation. Dynamic Working We have a dynamic working policy in place which facilitates flexible hours and hybrid working.
Shared Services Model
This role will sit within a shared services model, the Finance Services department will be made up of team members across Credit and Collections and Accounts Payable.
Why this role is valuable
The Credit and Collections Assistant will have responsibility for providing financial, administrative, and clerical services. Providing these services in an effective and efficient manner will minimize the risk of bad debt, optimize working capital, and ensure that finances are accurate and up to date.
Key areas of responsibility:
Cash allocations for Co-op. Creating and Prepping Credit & Debit notes. Report creations and assistance. Checking and sanitizing our insurance debt against stated levels. Assist with the compliance of the company group Credit & Collections processes and policies. Assisting with Compliance & Risk
Key requirements:
Abilities in Microsoft office software, most importantly Microsoft Excel Excellent communication skills required, both internally and externally, using telephone or email to suit the circumstances. Ability to work with minimal supervision, whilst maintaining an eye for detail Adaptable and flexible to change with a willingness to learn and challenge in order to drive continuous improvement.
Ornua competencies:
Curiosity : Encourages others to learn and demonstrates the courage to be creative Forward-Looking: Helps others to accept change, implements change and looks ahead to anticipate change Ownership: Clarifies accountabilities, overlaps, and gaps, and helps others remain motivated through difficult times Working Together: Encourages cooperation in own team and supports cross functional working Communicative : Communicates confidently, adapting style for different situations Customer Focus: Pays attention to customer satisfaction levels and builds good relationships Expertise: For projects that involve others applies effective professional skill, analysis and decision making and planning and reviewing Integrity: Supports and encourages constructive outcomes for others by demonstrating integrity.