OPTICAL CENTER OMNI PARK, UNIT 1, Omni Pk Sc, Swords Road, Dublin 9, D09 W289
Application Details
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Job Description
Founded in **** by Laurent Levy, Optical Center operates a network of stores specializing in optical and eyewear solutions.
Offering a wide range of eyeglasses, sunglasses, and lenses from various brands at competitive prices, the company is committed to meeting the diverse needs of its customers.
Since ****, all Optical Center stores have also included audiology services.
The organization is dedicated to providing top-quality products and services in both optics and audiology.
We are seeking a dedicated and professional Optical Assistant to join our team in Dublin for a full-time, on-site role at Omni Shopping Park.
Responsibilities
Carry out pre-screening tests within specialised setting of the Optical Center
Explain products to customers
Discuss customer requirements and advise on correct products in accordance with the prescription delivered by the optometrist
Take measurements of the frames and ensure they fit perfectly
Order prescription glasses and contact lenses in for the customer
Adjust the frames when the customer collects their glasses
Assemble or glaze frames
Quality control of each equipment before collection
Stay up to date with new optical products and features
Quotes prices, invoicing, delivery dates, and payment arrangements
Take payments from customers
Ensures customer care and satisfaction
Contact customers to obtain missing information or answer queries
Follow up on quotes and customers to convert sales and ensure a high level of customer service
Discuss all quotes before calling back customer with your manager
Maintains and updates customer records and sales
Handles customer complaints and reports to management
Manage and orders a range of optical products (Frames, Lenses, Contact lenses)
Check data accuracy in orders and invoices
Arrange and maintain displays, taking account of marketing needs
Liaise with sales representatives from suppliers if needed
Works with team to implement companies' commercial strategies
Cascades customer care to fellow team members
Communicate important feedback from customers internally
Report to and work closely with the manager on monthly sales
Ensures sales targets are met and report any deviations.
Requirements & Qualifications
At least 3 years' experience as an Optical Assistant
Knowledge of optical dispensing, Frames styling, Contact Lenses teaching
Great communication skills
Positive attitude and energy.
Attention to detail
Tact and diplomacy.
A willingness to learn
Pro-activity
Salary
From 34,000 Euro annually depending on experience and profile.
Workplace
Optical Center's Store located at Omni shopping park
Address: Optical Center, Building 125, Unit 1 & 8 Omni Park Shopping Centre, Swords Road DUBLIN D09 W289
Hours of Work
Full time contract 39h per week from Monday to Sunday with 2 rest days.
Career Level
Experienced (Non-Managerial)
Sector
Wholesale and retail trade; repair of motor vehicles and motorcycles
Job ID
#JOB- - Optical Assistant
#J-*****-Ljbffr