About Us: At Dublin Simon Community, we’re dedicated to making home a reality. We empower individuals to access and sustain housing through services like prevention, addiction treatment, emergency response, and targeted interventions, in collaboration with our partners.
If you share our values and want to make a difference, we’d love to hear from you. We’re looking for client-focused, friendly, and adaptable individuals to join our team.
We prioritise best practices in HR, including staff training, communication, and involvement in decision-making, to create a supportive and effective work environment.
As Project Worker, you’ll build a professional trusting relationship with clients and provide care through
individualised client led care plans. You’ll support clients to work proactively to progress to more long-termaccommodation. You’ll manage a case load of between 8 - 20 clients. You’ll report to the Service Manager.
Core Job Requirements:
• Using the Holistic Needs Assessment Tool (HNA), identify and address client needs, and support
them in achieving their individual care plan goals, while being respectful.
• Implement and work within care and case management systems and protocols.
• Support individuals to establish networks that assists them in removing barriers to exiting
homelessness; partner with voluntary and statutory agencies.
• Deliver a high quality service to a case load of clients, while building strong professional trusting
relationships.
• Work alongside the multi disciplinary team to achieve service targets.
• Manage risks and ensure the protection of all clients in the service.
• Engage clients with appropriate accommodation and support services required as identified in support
plan.
• Prepare reports and statistics to inform future strategy and for recording and reviewing client details on
the PASS system.
• Provide regular, consistent & comprehensive reporting regarding developments or problems in the
service to the Manager.
• Manage pre crisis and crisis interventions on an individual basis.
• Promoting choice, independence, health and well being - encouraging clients to engage in a healthy
lifestyle, and to participate in client led Dublin Simon Community initiatives.
• Abide by Dublin Simon Community’s Health & Safety regulations & standard operating procedures
relating to the fire procedure, safety of staff etc., in order to ensure that the well being of all staff is
maintained.
• Liaise with a range of both voluntary & statutory service providers (referrals, move-on options, health
care, probation services etc.), to establish or improve services available to clients.
• Complete administrative tasks such as report writing, maintenance of accurate statistics, records, upto-date client case notes, PASS, HNAs, Outcomes star.
• Ensuring effective handovers and information transmission for the service to run smoothly &
effectively.
Core Competencies:
• Commitment to providing the highest levels ofquality service
• Relating with respect and compassion
• Prompting diversity and equality
• Providing quality person centred service
• Communicating effectively
• Resilience, positive outlook openness tochange
• Maintaining a safe and secure environment
• Promoting health and wellbeing
• Promoting person centred care
• Building working relationships
• Effective professional practice, planning, organising, and problem solving
Requirements of all Dublin Simon staff:
• To uphold our Values in your work and your behaviours.
• Commitment to the purpose of Dublin Simon Community and to work within the values, policies and procedures
of the organisation and in the context of current legislation and regulations.
• To participate in regular supervision with your line manager.
• To actively participate in team and staff meetings and service reviews/ evaluations and to contribute to thedevelopment of policy and practice with your area of work and within Dublin Simon as a whole.
• To report any area of concern to your line manager in a timely manner.
• To show reasonable flexibility in relation to hours of attendance to meet the needs of the work. Work duringunsocial hours may be required.
• Have a flexible approach to the work in response to organisational change, development and review of bestpractice.
• Participate in and engage with a performance management programme.
• Identify training needs with your line manager and participate in training opportunities appropriate to the role.
• You are responsible for managing health & safety standards in your service in line with Dublin Simon
Community Policies, Procedures & Guidelines.
• To participate in the efficient flow of information within the organisation by sharing and seeking information asappropriate.
• To undertake other duties as may be requested by the line manager from time to time.
• To undertake your work in a manner that is friendly, flexible and informal whilst being professional.
Essential for the role:
• Qualification to at least diploma level in psychology, social care, addiction, counselling, youth work,
community development, psychotherapy or similar.
• 3 years experience working in a social care setting, with experience of assessment, planned support, keyworking and advocacy with vulnerable people.
• Experience in care and case management procedures. Developing, implementing and evaluating action
plans.
• Harm Reduction approach.
• Understanding of mental health diagnoses, treatment services, mental health interventions, addictions,
domestic violence and other presenting issues.
• Record keeping and report writing skills.
Desirable for the role:
• Driving change improvement initiatives, team development and systems implementation.
• Knowledge of services in the homeless sector, of rights and entitlements.
Please note: If you are unsure of any of the requirements, please contact the Recruitment Team at (01) 6354860. Shortlisting will continue throughout the recruitment process.
Dublin Simon Community is an equal opportunities employer and encourage applications from all qualified individuals.
Human Resources Department5 Red Cow LaneSmithfieldDublinD07 PD37Ireland
+353 01 635 4800
Recruitment Office
Dublin Simon Community5 Red Cow LaneSmithfieldDublinIreland
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