About Us
At Dublin Simon Community, we're dedicated to making home a reality.
We empower individuals to access and sustain housing through services like prevention, addiction treatment, emergency response, and targeted interventions, in collaboration with our partners.
If you share our values and want to make a difference, we'd love to hear from you.
We're looking for client-focused, friendly, and adaptable individuals to join our team.
We prioritise best practices in HR, including staff training, communication, and involvement in decision-making, to create a supportive and effective work environment.
About the Job
As Project Worker, you'll build a professional trusting relationship with clients and provide care through individualised client-led care plans.
You'll support clients to work proactively to progress to more long-term accommodation.
You'll manage a case load of between 8 - 20 clients.
You'll report to the Service Manager.
Contract Type:
Full-time, 8-month fixed term contract
Work Hours:
37.5 hours per week, 7-day liability
Location:
Oak House
Reports to:
Service Manager of Oak House
Role Responsibilities
Using the Holistic Needs Assessment Tool (HNA), identify and address client needs, and support them in achieving their individual care plan goals, while being respectful.
Implement and work within care and case management systems and protocols.
Support individuals to establish networks that assist them in removing barriers to exiting homelessness, and partner with voluntary and statutory agencies.
Deliver a high-quality service to a case load of clients, while building strong professional trusting relationships.
Work alongside the multi disciplinary team to achieve service targets.
Manage risks and ensure the protection of all clients in the service.
Engage clients with appropriate accommodation and support services as identified in support plan.
Prepare reports and statistics to inform future strategy and for recording and reviewing client details on the PASS system.
Provide regular, consistent and comprehensive reporting regarding developments or problems in the service to the Manager.
Manage pre-crisis and crisis interventions on an individual basis.
Promoting choice, independence, health and well-being, as well as encouraging clients to engage in a healthy lifestyle, and to participate in client-led Dublin Simon Community initiatives.
Abide by Dublin Simon Community's Health & Safety regulations and standard operating procedures relating to the fire procedure and staff safety to ensure the well-being of all staff.
Liaise with a range of voluntary and statutory service providers (referrals, move-on options, health care, probation services, etc.), to establish or improve services available to clients.
Complete administrative tasks such as report writing, maintenance of accurate statistics, records, up-to-date client case notes, PASS, HNAs, and Outcomes Star.
Ensuring effective handovers and information transmission for the service to run smoothly and effectively.
Core Competencies
Commitment to providing the highest levels of quality service
Relating with respect and compassion
Promoting diversity and equality
Providing quality person-centered service
Effective professional practice, planning, organising, and problem solving
Requirements of all Dublin Simon Staff
Resilience, positive outlook openness to change
Maintaining a safe and secure environment
Promoting health and wellbeing
Promoting person-centered care
Build working relationships
To uphold our Values in your work and your behaviours.
Commitment to the purpose of Dublin Simon Community and to work within the values, policies and procedures of the organisation and in the context of current legislation and regulations.
To participate in regular supervision with your line manager.
To actively participate in team and staff meetings and service reviews/evaluations and to contribute to the development of policy and practice within Dublin Simon as a whole.
To report any area of concern to your line manager in a timely manner.
To show reasonable flexibility in relation to hours of attendance to meet the needs of the work.
Work during unsocial hours may be required.
Have a flexible approach to the work in response to organisational change, development and review of best practice.
Participate in and engage with a performance management programme.
Identify training needs with your line manager and participate in training opportunities appropriate to the role.
Understand you are responsible for managing health and safety standards in your service in line with Dublin Simon Community Policies, Procedures and Guidelines.
To participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate.
To undertake other duties as may be requested by the line manager from time to time.
To undertake your work in a manner that is friendly, flexible and informal whilst being professional.
Qualifications and Experience
Qualification to at least diploma level in psychology, social care, addiction, counselling, youth work, community development, psychotherapy or similar.
3 years experience working in a social care setting, with experience of assessment, planned support, key working and advocacy with vulnerable people.
Experience in care and case management procedures, such as developing, implementing and evaluating action plans.
Understanding of mental health diagnoses, treatment services, mental health interventions, addictions, domestic violence and other presenting issues.
Record keeping and report writing skills.
Driving change improvement initiatives, team development and systems implementation.
Knowledge of services in the homeless sector, of rights and entitlements.
Please note:
If you are unsure of any of the requirements, please contact the Recruitment Team at ************.
Shortlisting will continue throughout the recruitment process.
Dublin Simon Community is an equal opportunities employer and encourage applications from all qualified individuals.
Human Resources Department, 5 Red Cow Lane, Smithfield, Dublin, D07 PD37, Ireland
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Recruitment Office
Dublin Simon Community, 5 Red Cow Lane, Smithfield, Dublin, Ireland
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