Posted: 5h ago
The role
Alternatives Transfer Agency, Vice President
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Vice President to join a rapidly growing business within our EMEA Alternatives Private Markets team. This role sits at the intersection of client delivery, operational excellence, and technology enablement, with responsibility for driving scalable solutions that support continued expansion and evolving client needs. Located in Dublin, Ireland.
In this role, you’ll make an impact in the following ways:
Client Delivery & Relationship Management
Act as a trusted partner to key clients, building strong, long‑term relationships through consistent delivery and proactive engagement
Ensure high‑quality, timely, and accurate service delivery across all client activities, maintaining a strong focus on client outcomes
Enhanced client experience by embedding AI into workflows, delivering faster, more consistent and insight‑led outcomes within a controlled governance framework
Anticipate evolving client needs and contribute to the development of innovative solutions that enhance the client experience
Support client onboarding and transition activity, ensuring a smooth and controlled implementation process
Driving Growth & Strategic Expansion
Support the continued growth of the business through scalable operating models and disciplined execution
Drive innovation in service delivery through adoption of AI and data‑led operating models
Identify opportunities to enhance service offerings and improve operational efficiency as the business expands
Collaborate with senior stakeholders to align delivery with broader strategic priorities and commercial objectives
Contribute to pipeline and growth initiatives, ensuring operational readiness for new mandates
Technical & Operational Excellence
Leverage strong technical knowledge across Transfer Agency Private Markets operations
Embed AI into operational workflows, creating structured, repeatable processes that enhance speed, consistency, and quality
Ensure robust control frameworks, with a focus on risk management, audit readiness, and adherence to established procedures
Maintain oversight of key operational processes, ensuring consistency, scalability, and resilience
Leadership & Team Development
Lead and develop high‑performing, geographically distributed teams
Foster a culture of accountability, collaboration, and continuous improvement
Provide clear direction, coaching, and support to ensure teams deliver against objectives
Promote strong process discipline, governance, and adherence to best practices
Qualifications and Experience
Bachelor’s degree or equivalent (finance/accounting/business preferred).
5–8+ years TA/fund administration/investor services; Private Equity, Credit & Real Estate.
2–4+ years people leadership in operations.
Strong TA platforms/workflow experience; SLAs/KPIs, controls, and audit readiness.
Linking data, AI and service outcomes to drive client value
Process improvement and change/UAT delivery; tech/automation familiarity.
Leadership and team development; inclusive culture.
Clear communication; stakeholder coordination across AML/Tax/Client Service/Technology.
Operational rigor and control mindset.
Analytical problem‑solving; data‑driven decisions; tech aptitude.
This role advances BNY's strategic pillars by: Be More for our Clients (elevating service delivery and responsiveness), Run our Company Better (simplifying processes, strengthening controls, and enabling automation), and Power our Culture (fostering an inclusive, high‑performance team that learns and improves).
Principle alignment: Client Obsessed, Own It, Stay Curious, Spark Progress, and Thrive Together guide how we lead, solve problems, and collaborate across functions.
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
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