Due to continued expansion of eir evo, we are now seeking to recruit an experienced Level 1 Support Engineer who endeavours to become an integral part of our Managed Services Team, working on a dedicated team for a prestigious client, supporting an evolving and exciting multi-technology IT environment.
The successful candidate will work on and receive exposure to different technologies, including Microsoft Servers, Microsoft Exchange, Active Directory, VMWare, Citrix, Cloud (Azure), as well as the latest Microsoft applications & solutions.
This role is based onsite with our customer in Dublin City Centre.
The role would involve:
* Monitoring and Management support and configuration of customer’s infrastructure
* Provision accounts and equipment
* Desktop Support for customer
* Supporting Windows Desktops, Outlook, Networks, MS Office, O365
* Configuration of Microsoft Server, Exchange, Active Directory
* Maintain and build the current documentation in place
* Hardware troubleshooting
* Interacting with and managing 3rd parties
* Application troubleshooting and support
* Imaging and Deployment
* Manage File Permissions and Access Rights
* Configuration and Support of Mobile Devices
Experience:
* 2+ years working in a deskside support environment (required)
* Application Support – 1st Level
* Windows Servers, Active Directory, Microsoft Exchange, MS Office – Level 1 support
* Office 365 and Virtualization experience advantageous
* Customer Services, Call Handling
It would be preferred if the candidate had one of the following accreditations and experience:
* Microsoft Specialist certification in Windows 10
* A Microsoft MCP for Client or Server OS
* Comptia A+
* Comptia Net+
Successful candidates will receive exposure to:
* All Microsoft Operating Systems
* Windows Servers
* Virtualization – Vmware, Citrix, Hyper-V
* SMB Networking Environments
* Unified Communications
* Remote Access Solutions
Candidates must be eligible to work full-time and long-term in the location specified or currently hold a valid appropriate long-term work Visa to apply.
If you are interested in applying for this role, please do so via the relevant link.
If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs.
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evo6559
Skills:
Technical Support/System Management, Application Troubleshooting and Support, Microsoft Exchange Administration and Support
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