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Essential Duties And Responsibilities
Help develop and sustain a high quality well motivated team.
Ensure that client’s expectations are met.
Ensure that the financial operations or the teams and services under their remit meet targets and control requirements.
Health and Safety Management for operation.
Implement industry best practice operations across the Service Delivery.
Develop new ways of working through the application of innovative technologies, automation, and innovative operations.
Sustainability – to demonstrate a commitment to JLL and client sustainability programs.
Manage client relationship and expected deliverables.
Assist in managing direct team of FM’s, Building Fabric Techs, etc.
Health and safety – ensure teams are compliant and involved in site EHS program.
Maintain safety and security; monitor access; maintain appearance and overall environment of the organization and wellness facilities.
Prepare, maintain and submit the reports and records to the Client and IFM team.
Take part in reviewing, interviewing, hiring, coaching, supervising, and assessing of new staff.
Assist in budget control and ownership for the operation.
Attend staff conferences and trainings.
Help manage vendor contracts including Custodial cleaning, Landscaping & Pest Control, Waste & Sustainability, Vending Services.
Key Performance Measures
Meet and exceed client relationship and expectations.
High quality service levels for the site.
Manage budgets and forecast spends.
Manage all site facility services.
Assist in EHS EMEA program.
Skills
Strategic planning and budgeting.
Vendor and contract management.
Risk management and compliance.
Emergency response and business continuity planning.
Strong analytical and reporting skills.
Ability to multitask and prioritize in a fast-paced environment.
Customer service orientation.
Experience
5+ years of experience in facilities management or related role.
Qualifications
Candidate to have a proven background in facilities management with experience in managing large teams.
Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field.
Strong knowledge of building systems, and maintenance practices.
Familiarity with relevant health and safety regulations and building codes.
Excellent leadership and team management skills.
Strong problem-solving and decision-making abilities.
Proficiency in facility management software and Microsoft Office suite.
Excellent communication and interpersonal skills.
IFMA certification (CFM) or similar professional certification is preferred.
Seniority level
Associate
Employment type
Full-time
Job function
General Business and Engineering
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