The Money Advice and Budgeting Service (MABS) is a national, free, confidential and independent service, providing advice and support to people in debt or in danger of getting into debt. Each MABS company is rooted within the communities they serve and staff work with clients to enable them to cope with immediate debt problems and assist clients with identifying appropriate solutions and advocate with creditors on their behalf. North Munster MABS is seeking:Service Delivery Administrators - Permanent Part Time (17.5 Hours per Week),Permanent Part Time Service Delivery Administrator based in Thurles Co. TippearyNorth Munster MABS has a vacancy for a permanent Part Time Service Delivery Administrator. The Service Delivery Administrator will support the Service Delivery Manager in the delivery of a timely, efficient and effective high quality Money Advice and Budgeting Service to clients in their designated area. For a full list of responsibilities please see the candidate pack Permanent Post: This is a temporary position until February 2024 and subject to completion of a three month probationary period.Salary Scale: €31,379. to €46,841 (including 2 long service increments), pro-rata for part time staff.Essential Knowledge and Skills· Excellent organisational skills and attention to detail;· Experience in customer service, reception and managing client appointments; · Knowledge of and skills in maintaining client data, client assessment, records and files;· Excellent IT skills including Excel and experience in maintaining databases;· Excellent numeracy skills;· Experience in arranging meetings, events and minute taking;· Ability to and experience of working as a member of a team or on own initiative;· Excellent interpersonal skills· Excellent verbal and written communication skills, including fluency in the English language;· Ability to work to meet agreed objectives and deadlineIncremental Credit: It is expected, that all new entrants to MABS will be appointed at point one of the salary scale. However, MABS operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into MABS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether or not to award an incremental credit is a decision made by the Board and is subject to the availability of fundingApplication Process: These details and the application process are outlined in the candidate pack available on Closing date: 5 pm on 19th November CVs and late and/or incomplete applications will not be accepted.Please note that MABS has established a normal retirement age in line with the State Pension (currently 66).A detailed candidate pack (including job description/person specification) and application form together with further information on MABS can be accessed at: For details on how your personal data will be used as part of this process our Data Protection Notice for Job Applicants is available here:MABS is an equal opportunities employer.Funded and supported by the Citizens Information BoardJob Types: Part-time, PermanentPay: €31,379.00-€46,841.00 per yearExpected hours: 17.5 per weekBenefits:Company pensionEmployee assistance programSick payAbility to commute/relocate:Thurles, CO. Tipperary: reliably commute or plan to relocate before starting work (required)Work Location: In person