Job Title: Customer Service Representative
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* An exciting opportunity has arisen for a highly motivated and experienced customer service professional to join our growing team.
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We are seeking an individual with excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.
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Your key responsibilities will include:
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* Providing exceptional customer service via phone, email, and chat
* Responding to customer inquiries in a timely and efficient manner
* Solving customer complaints and issues in a professional and courteous manner
* Collaborating with colleagues to achieve sales and customer satisfaction targets
* Participating in ongoing training and development programs to improve skills and knowledge
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To be successful in this role, you will possess:
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* Previous customer service experience in a similar industry
* Excellent communication and interpersonal skills
* A high level of adaptability and flexibility
* The ability to work effectively in a team environment
* Basic computer skills and proficiency in Microsoft Office
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We offer a competitive salary and benefits package, including:
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* Ongoing training and development opportunities
* A supportive and collaborative team environment
* Opportunities for career advancement
* A comprehensive benefits package
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Please note that we are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to diversity and inclusion in the workplace.