We are currently Recruiting for a Full Time Leisure Supervisor to join our Team at Zen Leisure & Fitness at The Athlone Springs Hotel.
The Role:
A Leisure Center Supervisor plays a vital role in ensuring the smooth and efficient operation of our Leisure Club. You are responsible for overseeing staff, maintaining the facility, and ensuring the safety and satisfaction of our members & Guests. This position requires good leadership skills, excellent customer service, and a good understanding of recreational facility management.
Reporting to:
You will report directly to the Leisure Manager, who will provide guidance and support to ensure your success in this role.
The Person:
We are looking for an enthusiastic and customer-focused individual with a passion for health and fitness. The ideal candidate will be a team player, possess excellent communication skills, and be dedicated to creating a positive experience for our guests.
The Hotel:
Situated in Co. Westmeath, a region renowned for its significant commercial and marketing hubs, The Só Hotel Group bought The Athlone Springs Hotel in 2019, having first opened its doors in 2007. It offers an ideal setting for an enjoyable holiday or a peaceful getaway. With our welcoming team, 68 contemporary bedrooms featuring Smart TVs with Netflix, cutting-edge leisure facilities including a swimming pool and restaurant, and a convenient location just a short five-minute drive from the vibrant Athlone Town,
One of Six properties within the Só Hotel Group. Só Hotel group we invest in people, providing clear professional growth including team and management development. We believe great hospitality is provided by great people
Key Responsibilities include:
Staff Management:
* Supervise and schedule staff members, including leisure Centre attendants, fitness instructors & Swimming Teachers
* ·Provide training and support to ensure that staff members adhere to established procedures and safety protocols.
* Conduct performance evaluations and handle personnel matters such as recruitment & discipline
Customer Service:
* Maintain a high level of customer service by assisting members & Guests addressing inquiries, and resolving concerns in a timely and professional manner.
* Ensure that the facility is clean, well-maintained, and presents a welcoming environment for all visitors.
* Implement customer feedback mechanisms and analyse feedback to make improvements.
Facility Operations:
* Oversee daily facility operations, including opening and closing procedures, ensuring equipment and amenities are in good working condition, and coordinating maintenance and repairs.
* Monitor equipment and supply inventory, ordering as necessary to maintain proper stock levels.
* Ensure compliance with health and safety regulations, emergency response protocols, and evacuation procedures.
Safety and Security:
* Enforce safety rules and regulations to ensure the well-being of Members and staff.
* Conduct regular safety inspections and risk assessments to identify potential hazards.
Program Coordination:
* ·Assist in the delivery and organisation of our very successful Swimming lesson programme
* Coordinate and schedule recreational program fitness classes, and events to meet the needs and preferences of the community.
* Promote and market programs to attract a diverse range of participants.
* Track program attendance and gather feedback for program improvement.
Qualifications
* Bachelor's degree in a related field (e.g., Recreation Management, Sports Science, Business) or equivalent work experience.
* Previous experience in a supervisory or management role in a leisure center or similar facility.
* Strong communication, leadership, and interpersonal skills.
* Knowledge of recreational programming, safety regulations, and facility maintenance.
* CPR and First Aid certifications may be required.
* Proficiency in computer applications and software for scheduling and record-keeping.
* Full Swim Teacher qualification
* Pool Plant experience
* Nationally recognised Fitness Instructor Qualification
Benefits:
* As a part-time Leisure Assistant at Zen Leisure & Fitness, you will enjoy the following benefits:
* Competitive hourly rate.
* Access to our state-of-the-art fitness facilities.
* Training and development opportunities.
* A supportive and collaborative work environment.
* Discounts on hotel amenities and services.
* Flexible working hours to accommodate your schedule.
* Meal on Duty
If you are passionate about fitness, dedicated to exceptional customer service, and want to be part of a vibrant team at Athlone Springs Hotel, we invite you to apply for this exciting Full-Time Leisure Supervisor position.
Athlone Springs Hotel and Zen Leisure & Fitness are equal opportunity employers
Job Type: Permanent
Ability to commute/relocate:
* Athlone, CO. Westmeath: reliably commute or plan to relocate before starting work (required)
Language:
* English (required)
Work authorisation:
* Ireland (required)
Work Location: In person