Our client is seeking a highly motivated and experienced Duty Manager to join a dynamic and fast-paced retail environment. This is an exciting opportunity for a customer-focused professional to play a pivotal role in the daily operations of a thriving store.
Key Responsibilities:
* Oversee the daily operations of the store, ensuring a seamless shopping experience for customers.
* Lead and inspire the team, providing support and guidance to achieve store goals and KPIs.
* Maintain high standards of customer service, resolving any queries or issues promptly.
* Assist in staff training and development, fostering a positive and collaborative work environment.
* Manage inventory levels and stock replenishment to ensure product availability.
* Ensure compliance with all company policies, health & safety regulations, and operational standards.
* Act as the primary point of contact in the absence of senior management.
* Handle cash management duties, including banking and end-of-day reconciliations.
* Support promotional activities and merchandising to maximize sales opportunities.
Key Skills & Experience:
* Previous experience in a supervisory or management role within a retail environment.
* Strong leadership and communication skills with the ability to motivate a team.
* Excellent customer service skills and a passion for delivering an exceptional shopping experience.
* Proven ability to manage multiple tasks and prioritize effectively under pressure.
* Knowledge of stock control processes and retail merchandising standards.
* Familiarity with cash handling and financial procedures.
* Flexibility to work a variety of shifts, including weekends and evenings.
What We Offer:
* A competitive salary with opportunities for progression within the company.
* Comprehensive training and development programs.
* A supportive and inclusive work environment.
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