We are The Dean Group. Dive into our company culture, where genuine individuals are celebrated and fun is integral. We specialise in design led, premium hotels, with a focus on art, culture and people. Always leading from the front, we grow careers internally, seeking the best and brightest. Driven by our ethos, our team collaborates with enthusiasm, pushing boundaries for both colleagues and customers.
We are currently seeking an experienced Maintenance Operative to join the team in Glasson Lakehouse. If you are passionate about exceptional customer service and have previous experience in a busy hotel then we would love to hear from you
Key Areas
* Carrying out routine maintenance and repairs to ensure all facilities are safe, functional, and well-presented
* Supporting preventative maintenance schedules to reduce downtime and extend the lifespan of equipment
* Responding promptly and professionally to guest and staff maintenance requests
* Upholding safety standards and compliance with health and safety regulations
* Collaborating with other departments to ensure smooth daily operations and excellent guest experience
Job Purpose
The Maintenance Assistant plays a vital role in ensuring the smooth operation, safety, and presentation of The Hotel. This position is responsible for day-to-day repairs, preventative upkeep, and assisting with larger maintenance projects.
Working closely with the Maintenance Manager or Group Facilities Manager to ensure all maintenance tasks are completed to the highest standard, creating a safe, comfortable, and welcoming environment for guests and staff alike.
Role Responsibilities
Routine Maintenance and Repairs
* Assist with general maintenance tasks, including basic plumbing, electrical, HVAC, and repairs
* Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to identify and resolve issues
* Ensure maintenance requests are completed efficiently, maintaining the hotel's quality and safety standards
Preventative Maintenance
* Support scheduled preventative maintenance programs to minimize repair needs and disruptions
* Inspect equipment and facilities regularly to identify areas for proactive upkeep
* Assist in maintaining hotel assets and systems for optimal performance
Guest Service and Response
* Respond quickly and courteously to guest maintenance requests to minimize inconvenience
* Maintain a professional and approachable manner when dealing with guests and colleagues
Safety and Compliance
* Follow all safety protocols and comply with health and safety regulations
* Identify and report safety hazards, taking or arranging corrective action when necessary
* Keep work areas clean, organized, and free of hazards
Team Collaboration and Support
* Work closely with housekeeping, front office, and other departments to address maintenance needs promptly
* Support larger repair projects, renovations, or hotel upgrades as directed by management
* Assist with onboarding and training of new maintenance staff
Inventory Management
* Monitor and maintain stock levels of maintenance supplies, tools, and equipment
* Ensure tools and equipment are well-maintained, safely stored, and ready for use
Preferred Experience & Skills
* Previous experience in a similar maintenance role, preferably in hospitality
* Basic knowledge of plumbing, electrical, and HVAC systems
* General handyman skills with the ability to troubleshoot and resolve issues
* Health and safety awareness
* Strong time management and prioritisation skills
* Effective communication and teamwork abilities
* Flexibility to handle urgent or unexpected maintenance issues
Benefits:
* Global discounted staff room rates across the group
* 50% off Food and 25% Beverage across the group
* Accrued Annual Leave with Service
* Friends and Family discount
* Gym Membership Discounts*
* Continual training and development
* Career progression within the Group
* Gratuities *
* Meals on shift
* Bike to work scheme
* Taxsaver for travel
* Refer a friend scheme
* Wellness at work events and access to wellness platform
* Employment Assistance Programme
* Group discounts for cinema tickets, shopping deals etc
* Team appreciation days
* Service recognition
* Regular fun-filled activities and gatherings for all teams across the group
* Applicable to certain positions
The Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting The Dean Group to contact you for other opportunities within the Group
HP