Technical Solution Sales Specialist (Infrastructure)
Join to apply for the Technical Solution Sales Specialist (Infrastructure) role at eir evo
Technical Solution Sales Specialist (Infrastructure)
Join to apply for the Technical Solution Sales Specialist (Infrastructure) role at eir evo
Direct message the job poster from eir evo
As the largest provider of full-service ICT and Telecommunications operating in the Irish Market, eir evo are going through a period of investment in our Business Development, Account Management & Sales Support functions. As part of this investment, we are recruiting Senior Sales Solutions Specialists, who are thought leaders in their field, have a demonstrable record of playing the role of trusted advisors to their customer stakeholders and who are hungry to help drive the eir evo business forward.
The successful candidate will be energetic, have proven success working in a fast-paced, high-growth environment and understand the competitive landscape and market trends.
You will become part of the eir evo sales team, with autonomy to shape & grow the sales function, reporting directly to the Director of Business Development.
eir evo is based in Heuston South Quarter, Dublin and this position offers a hybrid working structure for the successful candidate
Why this job matters
• A key component of a successful growth strategy in eir evo, the Business Development team are the eir evo ambassadors who develop our early relationships with targeted Large Enterprise & Government accounts. The Technical Solution Sales Specialist will be the primary point of contact to bring the best of all we have at eir evo to a specific set of new customer relationships and opportunities
• Responsible for supporting Account Directors and customer relationships in order to identify opportunities, develop your pipeline and successfully achieve eir evo sales targets
• Maintain a deep multi-disciplinary architectural and sales knowledge across the Infrastructure, ICT & Network propositions and relevant Network Security solutions
• Maintain a broad architectural and sales knowledge and have opinions across all areas of eir evo Specialist Portfolio (Voice, Networking, Security, Compute, Infrastructure, Managed Services & Professional Services) and able to differentiate our offerings against those of our competition
• Expected to use skills and knowledge to influence the strategic direction of the eir evo propositions portfolio based upon customer market knowledge
• To follow and understand the latest trends and developments in our industry worldwide, and able to present and share knowledge to colleagues to improve others learning
• To understand in detail the elements of the portfolio they are accountable for, along with the associated systems and processes
• Effectively articulate our business & investment strategy & that of the wider eir Group to key customer stakeholders as required, in support of the Account Teams
• Act as an ambassador, both in the external market and with internal stakeholders, demonstrating best in class sales behaviour and deliver excellent customer experience results
• Working with Commercial Finance, Pricing & Bid Management to understand the P&L in detail for the customer solutions being sold to ensure margins on all deals are maximised and component pricing parameters are aligned to both the competitive market expectation and in line with expected rate of return against eir evo’s stated go-to-market strategy
• Regular participation at events, both external and internal events to promote our product and service offerings to customers
• Drive efficiencies with measurable best practice tools and standardize across the teams
• Sales Enablement – In collaboration with our Training Manager, maintain and deliver sales training programs across the team
• Collaborate with internal stakeholders to develop a range of SLAs which meet customer requirements
• Collaborate and liaise with various internal stakeholders and Business Unit leads, as required
What I’ll be doing – your accountabilities
• As an enthusiastic and dynamic Technical Solution Sales Specialist, you will be developing winning conversations with potential major customers, who you will identify and close in a
consultative manner in order to start them on their journey with us to Digital Transformation.
• Creating a dynamic network future for your customers business with our Network, Cloud Infrastructure, ICT and intelligent monitoring & managed service solutions
• Helping your customers build an agile and effective digital workforce with our collaboration solutions
• Balancing the risk and reward for your customers with tailored private and public cloud offers
• Accountable for delivering and exceeding Sales Targets, based on Revenue & Gross Margin for a defined portfolio of products & services to our agreed target customer base in Ireland
• Accountable for building complex network solutions that meet and exceed customers’ business needs, delivering business outcomes, to maximum profitability achievable for eir evo
• Accountable for maintaining a broad architectural knowledge and have opinions on leading & emerging Infrastructure, ICT, Network & Network Security technologies
• Accountable for influencing incremental sales opportunities across the eir evo portfolio
• Accountable for creating a pipeline of 3X (three times) target to ensure adequate cover to consistently deliver target
• Accountable for successfully developing and driving sales plans with Account Managers, using agreed methodologies, to retain existing business and develop & grow new revenue for eir evo
• Accountable for developing and maintaining an accurate forecast with a qualified/robust pipeline
• Working with Finance & Pricing to understand the P&L in detail for the customer solutions being sold to ensure margins on all deals are maximised and component pricing parameters are
aligned to market expectations
• Ensure internal business responsibilities are completed including CRM, forecasting, reporting, TAS Opportunity Plan reviews, Account Development Plans & opportunity pipeline
management
• Create strong relationships with key client stakeholders at CLevel in both Government & Enterprise accounts
• Regular participation at both external & internal events to promote our product & service offerings to clients
Skills required for the job:
Strong analytical skills, to include forecasting, pipeline achievement, P&L details, detailed understanding of customer trading & buying process/cycles and the ability to analyse
competitor proposals as required
• Good knowledge and understanding of eir evo propositions, and the business outcomes they deliver to customers e.g. Data Comms, Managed Infrastructure, Hosting/Cloud, Customer Contact, Voice & UC, Security & Managed Services
• Proven track record of delivering against targets within a technical solution sales specialist role
• Managing change, aligning and prioritising multiple demands
• Excellent communication, presentation and interpersonal skills with strong influencing and negotiation skills
• Ability to engage at board level with customers to strategically position eir evo, our offerings & our competitive advantages
• Excellent financial & commercial acumen
• Be resilient and able to achieve consistently against challenging targets
• The ability to work with the minimum of supervision, as part of a team and present a quality image of eir evo
• Be willing to travel and work from customer and other eir evo sites
• Solution Design – Technical & Commercial design of Infrastructure, ICT, Network, Service & Network Security Solutions
• Management of resources to ensure correct solution and pricing for customer needs and offer
• Bid price / offer price oversight, providing thought leadership with authority
• Strategic standard & bespoke solutions with managed services
• Partnering on bid responses with multiple cross-functional teams
• Demonstratable understanding of the competitive market and ability to present that internally to help shape the business portfolio to ensure continued competitiveness in the market
• Demonstratable consistent success in achieving weekly, monthly & annual sales and activity quotas
• Outstanding analytical and problem-solving abilities
• Proven ability to manage multiple projects and work to tight deadlines
• A proven track record of success and experience in selling profitable deals to large corporate customers in a consultative manner
• A strong team player with capability to take the lead with cross functional teams on customer opportunities.
• Demonstratable ability to quickly and succinctly identify business requirements and match solutions along with strong commercial capability, excellent communication, relationship
building and interpersonal skills
Experience you would be expected to have
• Typically Engineering, Science or Computing degree, or equivalent job experience.
• 10+ years in technical solution sales
• Leadership / People Skills: Must possess exceptional leadership skills, demonstrating an ability to move and influence a large team towards a common goal & business objective
• Strong commercial acumen & experience of delivering financial targets
• Strong experience in Enterprise Sales, characterised by consultative selling to senior-level management that resulted in complex technical project delivery.
• Strong technical leadership skills in managing technical bids.
• You will stand out for your energy and pro-active attitude and be a positive force for change
We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs
#eirforall
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
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