Leinster Appointments is currently recruiting for a Customer Service Administrator in Dublin 10.
This is a permanent role.
Fully office based Monday - Friday 9am -5pm Salary up to €40,000 depending on experience.
Main duties: Managing incoming purchase orders, quotation requests, and customer inquiries via phone and email.
Processing sales invoices and ensuring timely handling.
Coordinating with transport carriers to confirm delivery dates and communicating this information to clients.
Assisting customers at the trade counter with their requirements.
Maintaining accurate records for all quotations and orders received.
Providing support to external sales staff as needed.
Answering incoming calls and directing them to the appropriate department when necessary.
Performing scanning and filing tasks related to completed sales orders.
Main requirements: Excellent written and verbal communication skills.
IT skills associated with MS Office.
Ideally 5 year+ experience in working as a customer service support role.
Ideally 1 year+ experience in working with SAP Business One.
A strong customer focus and a drive to deliver excellent customer service.
A confident self-starter who is capable of working on their own initiative.
An ability to work as part of a team.