Overview
Join to apply for the Driver & Appliance Installer role at Harvey Norman Ireland
The role of Driver & Appliance Installer in Harvey Norman involves delivering & installing products in our customers home, interacting with our customers, and providing amazing customer service experiences which help make Harvey Norman a great place to shop. This is a white glove in home delivery/installation operation.
Responsibilities
* Delivery and Installation of appliances direct from our warehouse or store.
* Removal of old appliances.
* POD Management.
* Answer and follow up on all customer enquiries.
* Be an ambassador for the Harvey Norman brand and Install /Delivery service.
* Adherence to the companies Policies and Procedures at all times.
* Perform other related duties as required.
Qualifications / Profile
* Hold a Clean Drivers License Category B.
* Experience with installing Washing Machines, Fridge Freezers, TVs, etc.
* Experience with hardware tools and electrical equipment.
* Basic understanding of electrical, plumbing systems.
* Good communication ability.
* Well-organized and adept at problem-solving.
* Flexible and willing to go the extra mile to ensure customers expectations are exceeded.
* Excellent attention to detail.
* Excellent telephone skills.
* Customer Orientated Be respectful to customers as the highest priority of the business.
* Effective Communicator / Good listener Effective written & verbal communication skills.
* Hardworking, Conscientious, & Self Motivated Possessing a high degree of self confidence and maturity. Motivated by internal goals and have tenacity in chasing goals.
* Team & Collaborative Working Contributes positively to the achievement of team objectives.
* Continuous Development Be preparedto undertake in house and external training to enhance performance and the customer experience. Understand new technologies /designs and any new product innovation that require new and bespoke installation or connectivity methods.
* Honest & Ethical Demonstrating honesty, and being a role model for honest and ethical business practices.
Why People Join Us
* Were Dynamic and growing!
* Fun, high energy work environment.
* Culture of developing and promoting from within the company.
* Our entrepreneurial spirit.
* Generous staff discount.
Additional Information
* This is a permanent contract subject to a 6 month probationary period.
* We need employees to be flexible about when they work, covering store opening hours, including evenings and weekends.
* The successful candidate will be required to attend a company induction day.
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