BROWNS BRASSERIE AT BROWN THOMAS
The Role:
We are looking for an accomplished restaurant head server or with previous supervisory experience. Browns Brasserie is an exciting day time restaurant in Brown Thomas. Enjoy working in a fast paced environment while delivering exception service to our customers. The restaurant is opening day time only so please ensure you are available for day shifts before applying.
Job Benefits:
* 29 days holiday including public holidays.
* Exceptional gratuities and tips.
* Industry leading staff food policy; order a free dish and a hot beverage straight from the customer menu when on duty.
* Dine at Brown's Brasserie with friends and family and enjoy a 50% discount. In both restaurants in Cork and Limerick.
* Partial uniform is provided.
* Increased pay rates on Sundays and Bank Holidays.
* Opportunity for career growth through internal promotions.
* Dedicated learning manager with access to over 1000 e-learning courses.
* Advanced online training programs and the opportunity for all employees to advance to our management training program.
* Annual staff Christmas party.
* City centre location, with easy access to public transport.
Person Specification Required:
* Ability to provide warm, friendly and efficient service
* Must be able to command a busy restaurant operation and must be hands on
* Must be passionate about operations and working on the floor
* Must be standards driven and detail-orientated
* Ability to conduct training sessions and assessments
* Excellent communication skills
* Maintain exceptional levels of customer service and evaluate customer service levels with a focus on continuous improvement
* Assist in organising schedules, requisition stock and generally assist in ensuring all relevant administration records are kept up-to-date
* Support in training and developing the restaurant team
* Ensure communication between front of house team and management and maintain good working relationships with other departments
* Attention to detail and persistence is a necessity
* Excellent product knowledge, must display a genuine passion for food and beverage product
* Must be confident with using cloud based computer systems and have an ability to work with Microsoft Word and Excel
* Able to use all social media channels and the ability to post regular updates on behalf of the restaurant
The Ideal Candidate:
* 3 years hospitality experience in a similar establishment
* Previous experience as a restaurant manager or supervisor is essential
* Excellent knowledge of Food and Beverage products and operations
* Fluent in English, second language an advantage.
* Have full permission or hold a valid visa to work in the EU.