Job Overview
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales floor, you will provide exceptional service to customers, ensuring a positive and memorable experience.
The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and maintain high levels of professionalism at all times.
Key Responsibilities:
* Providing exceptional customer service by assisting with product inquiries, pricing stock, and resolving customer issues
* Maintaining a clean and organized store environment, including restocking shelves and maintaining displays
* Operating the point-of-sale system, handling cash and credit transactions, and processing sales
* Assisting with visual merchandising and maintaining attractive store displays
* Processing customer returns and exchanges, and handling warranty claims
Requirements:
* Previous customer service experience is desired but not required
* Excellent communication and interpersonal skills