We are seeking an experienced Front of House Supervisor to join our passionate, hardworking and growing team at Cloughjordan House.
This is an exciting opportunity for someone who thrives in a fast-paced, people-focused environment and wants to develop their career within a high-standard hospitality operation. As part of our expanding team, there are real opportunities for progression for the right candidate.
The Role
As Front of House Supervisor, you will play a key leadership role in the day-to-day delivery of weddings, corporate events and hospitality services. You will support management, lead shifts, motivate staff and ensure every guest receives a warm, professional and memorable experience.
Key Responsibilities
* Lead and supervise Front of House teams during weddings, events and service periods
* Deliver exceptional customer service and ensure high presentation and service standards at all times
* Act as a point of contact for guests and couples on the day, handling queries and resolving issues professionally
* Support staff training, onboarding and mentoring of new team members
* Communicate clearly with kitchen, bar, coordinators and management teams to ensure smooth service flow
* Assist with opening/closing procedures, cash handling and end-of-shift reporting when required
* Maintain knowledge of Cloughjordan House offerings, layouts, service styles and event formats
* Ensure compliance with health & safety, food hygiene and company procedures
* Maintain a positive team atmosphere and lead by example on busy service days
The Ideal Candidate
You will be someone who:
* Has a strong passion for hospitality and guest experience
* Enjoys working as part of a team and supporting others to perform at their best
* Is calm under pressure and comfortable managing busy services
* Has excellent communication and interpersonal skills
* Takes pride in high standards and attention to detail
* Is reliable, organised and professional in approach
Experience & Requirements
* Minimum 2 years hospitality experience (supervisory experience highly desirable)
* Proven ability to deliver high-quality customer service
* Strong teamwork and leadership skills
* Excellent communication skills
* Flexibility to work evenings, weekends and event days
* Ability to work in a fast-paced, dynamic environment
What We Offer
* Competitive hourly rate based on experience
* Opportunity to work in a unique, award-winning wedding venue
* Supportive team culture
* Training and development opportunities
* Clear progression pathways within the business
Job Type: Full-time
Pay: €16.00-€18.00 per hour
Ability to commute/relocate:
* Cloghjordan, County Tipperary: reliably commute or plan to relocate before starting work (required)
Work Location: In person