Job Title: Transformation Programme Manager
The successful candidate will be responsible for leading the business readiness aspects of a large-scale transformation programme.
This role will serve as the conduit between project delivery and the business, ensuring a smooth transition to the future state.
The ideal candidate will have extensive experience in project and change delivery, preferably within the financial services sector.
Key Responsibilities:
* Develop and execute comprehensive business readiness plans, including cutover, go-live, and hypercare activities.
* Identify change impacts and mitigation strategies across business units, functions, and customer touchpoints.
* Ensure appropriate readiness checkpoints, assessments, and acceptance criteria are established and met.
Stakeholder Management:
* Lead stakeholder engagement across business operations, IT, compliance, risk, and product teams.
* Facilitate business readiness forums, steering groups, and working sessions.
* Act as a key liaison between business stakeholders and the project team to ensure alignment.
Change and Adoption Support:
* Coordinate with internal change, training, and communications teams to ensure consistent and timely delivery of materials and messages.
* Support business leads and SMEs in preparing their areas for change, including engagement, testing involvement, and training needs.
Implementation and Cutover:
* Oversee operational readiness activities and business handover planning.
* Coordinate post-go-live support and ensure a smooth transition to business-as-usual operations.
Risk and Issue Management:
* Identify and manage business-related risks, issues, and dependencies.
* Ensure appropriate escalation paths and resolution mechanisms are in place.
Governance and Reporting:
* Provide regular reporting to programme and portfolio governance forums on business readiness progress and risks.
* Track readiness metrics and adoption indicators to inform go/no-go decisions.
Candidate Requirements:
* Minimum of 8 years' experience in project and change delivery, preferably within the financial services sector.
* Proven experience delivering business readiness as part of a large-scale transformation programme.
* Strong understanding of business change impact analysis, stakeholder engagement, training, communications, and operational cutover.
* Demonstrated ability to work across multiple functional areas and engage with senior stakeholders.
* Comfortable operating in Agile, Waterfall, or hybrid delivery environments.
* Excellent communication, planning, and organisational skills.
* Based in Dublin or able to work onsite 23 days per week.
* Desirable:
* Experience with regulatory change, core banking transformations, or operational migrations.
* Familiarity with compliance and governance structures in financial institutions.
* Knowledge of business process reengineering or target operating model design.