The Accommodation department is seeking an Accommodation Assistant to deliver high-quality service to guests and maintain cleanliness across all rooms and areas, adhering to Red Carnation Hotels standards.
Key responsibilities include:
1. Providing guests with the highest levels of Housekeeping service in line with 5-star standards and hotel expectations.
2. Cleaning vacated bedrooms and replenishing stayover rooms.
3. Offering exceptional guest care and personal attention, anticipating guest needs where possible.
The ideal candidate should:
* Have a friendly and outgoing personality.
* Be enthusiastic and flexible, with availability to work 3-4 days over a 7-day period, including some weekends.
* Possess strong communication skills.
* Demonstrate attention to detail.
* Be legally eligible to work in Ireland.
* Handle busy situations effectively and manage workload efficiently.
Benefits include:
* Professional training and development opportunities.
* Discounted accommodation rates with Red Carnation Hotel Collection & The Travel Corporation globally.
* Annual Staff Appreciation Party and Employee Recognition Events.
* Discounts with local businesses and third-party providers.
* Subsidised accommodation (subject to availability).
* Free meals on duty.
* Complimentary dry cleaning of business attire.
Joining Ashford Castle means becoming part of Ireland's rich history and the Red Carnation Hotel Collection. The 800-year-old castle, once home to the Guinness family, offers exquisite interiors, fine cuisine, unique activities, and a state-of-the-art spa. Recognized as Ireland’s top hotel destination and awarded Five Stars by Forbes Travel Guide 2021, Ashford Castle provides a remarkable guest experience.
We are an equal opportunities employer. The successful candidate must be legally eligible to work in Ireland.
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