Lead a Successful Branch
The role of the Branch Manager is to lead and manage all branch operations, ensuring a comprehensive insurance offering across retail and commercial lines. This involves driving branch profitability and growth through strong local market presence and community engagement.
As a Branch Manager, you will be responsible for:
* Managing all aspects of the branch sales office to achieve performance targets across sales revenue, policy growth, staff engagement, customer service excellence, and compliance standards.
* Leading and managing a high-performing retail team to foster a positive and productive work environment.
* Ensuring full compliance with regulatory, legislative, and governance requirements, including cash handling and expense procedures.
The ideal candidate will have:
* MCC qualification in both personal and commercial general insurance.
* Minimum 5 years' experience in a similar role within financial services, with proven team management skills.
* Full clean driving license.
* Proficient in Microsoft Office.
* Strong understanding of performance management and branch operations.
* Excellent knowledge of insurance products, compliance, health & safety, and branch security procedures.
This position requires excellent communication and interpersonal skills, as well as the ability to network effectively with key stakeholders. The successful candidate will be subject to enhanced background screening.