Job Opening: Service Advisor
We are looking for enthusiastic Service Advisors to join our team at Wright Automotive Group. We value our employees as our greatest asset, offering ongoing training and rewarding outstanding effort with bonuses and commissions. We provide a career-oriented environment, not just a job. If interested, please apply below.
Benefits
* Health, dental, and vision insurance
* 401K with company match (10%)
* Work-life balance
* Great company culture
* Community involvement
* Growth opportunities
* Paid Vacation
* Paid Holidays
* Life Insurance
Responsibilities
* Meet with customers to determine their repair and service needs.
* Build customer relations to increase satisfaction.
* Maintain standards for ethical practices, professionalism, orderliness, and community relations.
* Monitor vehicle progress and update customers regularly.
* Maximize sales and promote retail promotions to increase profitability.
* Oversee technicians’ work, including time management, parts ordering, and job completion.
* Participate in quality control processes.
* Develop and document Standard Operating Procedures as needed.
Qualifications
* High School Diploma or equivalent.
* Training in service advising, customer satisfaction, and quality control.
* Experience as an automotive service advisor.
* Ability to focus and multitask despite interruptions.
* Willingness to undergo background check and drug screening.
We are an equal opportunity employer and prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic by law.
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