* Alma is looking for an experienced Head Barista with essential experience with Specialty Coffee. FULL-TIME POSITION_ MUST HAVE VALID PERMIT TO WORK FULL TIME._
You will be leading a team to ensure high-quality coffee and excellent customer service, while also managing operations like inventory, training, and cleanliness. Key responsibilities involve training baristas, maintaining equipment, managing stock, and upholding health and safety standards. The role requires strong coffee expertise, leadership skills, and a focus on both staff development and customer satisfaction.
* Team Leadership: Supervise and guide the barista team, providing training and support to maintain high standards for both beverage preparation and customer service.
* Quality Control: Ensure consistent, high-quality coffee through proper techniques, and oversee regular equipment maintenance and calibration.
* Operational Management: Manage inventory, place orders for supplies, and maintain stock levels to ensure smooth operations.
* Customer Experience: Create a positive atmosphere, handle customer complaints, and ensure a high level of service is provided at all times.
* Health and Safety: Ensure the coffee bar is clean, hygienic, and compliant with all health and safety standards.
* Staff Training: Train new and existing staff on coffee preparation, recipes, and customer service protocols.
Required skills and qualifications
* Expertise in Coffee: Deep knowledge of coffee preparation, espresso extraction, and milk texturing.
* Leadership and Management: Ability to effectively supervise, motivate, and lead a team.
* Customer Service: Excellent communication and interpersonal skills to provide a positive customer experience.
* Problem-Solving: Ability to resolve issues with staff or customers and make decisions to benefit the business.
* Experience: Typically requires several years of experience as a barista.
Job Type: Full-time
Pay: €16.50 per hour
Benefits:
* Employee discount
* Food allowance
* Store discount
Application question(s):
* Will you commute to Portobello D08XTN5?
Experience:
* Head Barista: 2 years (required)
Language:
* English (required)
Work authorisation:
* Ireland (required)
Work Location: In person