Our organization is seeking a highly skilled individual to take on the role of Senior Billing Specialist. This is an excellent opportunity for someone who is passionate about finance and customer service.
* Configure and maintain new client contracts within the Vantage billing and invoicing system, ensuring seamless execution and high-quality results.
* Manage daily client inquiries related to billing, invoices, and account discrepancies in a professional and courteous manner.
* Coordinate the collection of meter readings and billing data from clients via email and phone, building strong relationships with key stakeholders.
* Prepare and distribute weekly service and contract invoices in line with established billing schedules, maintaining accuracy and attention to detail.
* Liaise with the Sales and IT teams to ensure accurate setup and maintenance of client contract information, fostering effective collaboration and communication.
* Submit monthly billing reports and data to relevant authorities in compliance with reporting requirements, providing valuable insights into financial trends.
* Collaborate with the Finance Director to analyze billing trends and support initiatives to maximize revenue and enhance performance, driving business growth and success.
* Contribute to finance operations by preparing ad hoc reports and supporting team projects as needed, demonstrating flexibility and adaptability in a fast-paced environment.
Requirements:
* A third-level qualification is advantageous but not essential, and relevant work experience will be considered.
* Over 5 years' experience in billing, invoicing, or financial administration roles, with a strong background in high-volume, fast-paced finance environments.
* Well-organized with a methodical and detail-oriented approach to tasks, ensuring accuracy and efficiency in all areas.
* Effective communicator and team player with a collaborative mindset, able to build strong relationships with colleagues and clients.
* Excellent accuracy and attention to detail in financial documentation, with proficiency in Microsoft Office 365, especially Excel for reporting and data analysis.
* Hands-on experience with Vantage and Sage systems is a strong advantage, and the ability to work under pressure and consistently meet tight deadlines is essential.