You are a strong teammate with a focus on bringing a first class customer service to our customers, with previous experience delivering on this. As a Retail Advisor, you will be passionate about driving sales and supporting your store and team in achieving a range of critical metrics in both sales and customer experience. We need you to embrace these from the start What the job will entail: Achievement of individual sales targets set by the business on a weekly, monthly and quarterly basis Ensure all administration associated with the role is completed correctly and within agreed timeframes Ensure you consistently deliver a first class experience to all our customers. Keeping updated on new products and services to be able to advise our customers accordingly Take ownership of your customer's queries or needs, dealing with them in a positive manner to ensure that all aspects are resolved and/or seen through to completion We are obsessed with our customers You must have the ability to take ownership of your customer's experience and issues to achieve a positive outcome Flexibility on working hours due to the opening and closing times of our stores You are a strong communicator with the ability to tailor your style depending on the audience You are self-motivated, outgoing and energetic You enjoy working on your own and as part of your wider team to achieve customer satisfaction and important metrics