Location
:
Remote/ home-based with occasional weekly/monthly keep in touch days with the team in our Limerick or Dublin Office.
Salary: €35,000 – €40,000
Hours:
40 hours a week flexible (8am – 5pm)
Responsibilities To Include But Not Limited To
* Monitoring the client email inbox and responding to queries
* Inputting and tracking reactive jobs on our tracker /CAFM system
* Actively monitoring open reactive jobs including chasing for updates and allocating reactive jobs to engineers and contractors
* Raising purchasing orders for engineers and other team members as required
* Allocating PPM tasks to engineers and contractors
* Ensuring any subcontractor PPMs are booked in on time
* Attend client meetings on a weekly basis (online and in person)
* Attention to detail is imperative for this role and continuously looking for improvements
* Scanning compliance documentation (in-house and sub-contractor)
* Closing down completed jobs and uploading any associated paperwork
* Reviewing documentation and raising any issues to the Account Manager in UK/Ire
* Assist Account Manager with client reporting including helpdesk stats and trends
* Monitoring up and coming inspections and co-ordinating dates with sub-contractors and the Account Manager
* Following up with sub-contractors for paperwork/certificates in relation to completed works/inspections
* Raising remedial actions following works or inspections
* Processing quotes as required and acquiring costs from in house engineers or contractors
* Assessing completeness and appropriateness of sub-contractor RAMS
* Additional tasks as required
Key Requirements
* Previous administrative experience desirable
* Previous helpdesk experience is desirable
* Previous experience of Corrigo is desirable
* Previous experience overseeing contractors required
* Demonstrate strong administration skills
* Strong IT skills including Microsoft Office
* Excellent telephone and email manner, with solid communication and interpersonal skills
* Excellent attention to detail