SENIOR ASSOCIATE, ETF TA AP ORDER DESK (CLIENT PROCESSING REPRESENTATIVE)
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Senior Associate, ETF Client Processing Representative to join our ETF Services Transfer Agency EMEA team. This role is located in Dublin, Ireland and will be working in a hybrid capacity.
In this role, you’ll contribute to the team's success in the following ways:
* Ensure the timely and accurate completion of all work within the team.
* Ensure adherence to BNY standard policies, procedures, and controls at all times.
* Manage the order processing workflow to service multiple clients/funds.
* Review data and assist in resolving escalated problems that may arise during the normal daily, weekly, or monthly accounting and reporting.
* Ensure client concerns/requests are addressed as soon as possible and within an agreed timetable.
* Supervise/manage the day-to-day operations of a small- to medium-sized team of fund administrators and fund accounting support team.
* Assist, as required, with planning, testing, and implementation of internal and client-driven projects.
To be successful in this role, we’re seeking the following:
* Client liaison and effective communication skills.
* Ability to analyze and solve problems.
* Attention to detail and strong organizational skills.
* Ability to communicate any significant operational issues that arise to senior leadership.
* IT literate – proficiency in Excel, Word, PowerPoint desirable.
* Ability to manage multiple priorities and deadlines.
* Ability to be flexible and work effectively both within a team structure and independently.
* Bachelor’s degree in accounting or the equivalent combination of education and experience is required.
* Experience working in ETF will be looked upon favorably.
* Fluency in English (speaking and writing).
Here’s a few of our recent awards:
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune, 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
#J-18808-Ljbffr