Job Description
We are seeking an experienced IT professional to take ownership of day-to-day IT operations and infrastructure across multiple sites and cloud environments.
Key Responsibilities:
* Provide first- and second-line support for all staff, diagnosing and resolving hardware, software, and network issues quickly and effectively.
* Install, configure, and maintain operating systems, applications, and peripherals for laptops, desktops, and engineering workstations.
* Manage core infrastructure including Windows Server, Azure Entra ID, SonicWall firewalls, switches, wireless networks, VLANs, and VPNs.
* Administer cloud and SaaS environments including Google Workspace, AWS.
Requirements
To succeed in this role, you should have:
* Strong experience in both IT support and infrastructure administration, ideally in a multi-site or engineering/manufacturing environment.
* Proficiency with Windows, Windows Server, Azure Entra ID/Azure AD, and Google Workspace administration.
* Solid networking knowledge (TCP/IP, VLANs, VPNs, DNS, DHCP, firewall configuration).
* Hands-on experience with SonicWall or equivalent firewall platforms.
* Familiarity with AWS services (VPC, EC2, IAM) and cloud security best practices.
* Understanding of endpoint protection, MFA, and patch management.
* Excellent troubleshooting, problem-solving, and documentation skills.