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Regional operations director

Dublin
Staycity Group
Operations director
Posted: 27 November
Offer description

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay.
With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller.
We are now hiring a Regional Operations Director for Staycity Ireland, where the successful individual will lead seven busy and vibrant aparthotels across Dublin City Centre, with a total key count of 1125, with further expansion to come.
You will drive our teams to deliver exceptional service, create memorable guest experiences and champion innovation in every aspect of the business.

Paid family leave (1 year of service)
Pension scheme with Zurich
Health and Dental care with Laya
Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals
Discounted rates for overnight stays for you, your family and friends
Refer and earn scheme - earn up to £/€550
Cycle to work scheme
Education Support
Support for you and your family when you need it with our Employee Assistance Program (EAP)

Lead and inspire our teams

Partner with our General Managers and HOD's to build engaged, high-performing, core values-led teams
Lead with empathy, energy and accountability
Champion a culture of collaboration, recognition and hospitality excellence

Drive operational excellence

Set ambitious but achievable operational goals and lead your teams to exceed them
Ensure day-to-day operations are seamless, efficient, and aligned to brand standards
Lead audit, health & safety, and compliance performance across all French locations

Deliver standout guest experiences

Own the guest journey across all touchpoints
Use guest feedback, data, and insight to continually elevate experience delivery
Foster a culture of quality, warmth and proactive problem solving

Collaborate across the business

Work closely with central support teams — from People, Finance and Marketing to L&D, Tech and F&B — to drive the success of our French locations
Be a brand ambassador, both internally and externally

Grow and develop talent

Identify, develop, and retain great people
Support GMs to lead their teams confidently and consistently
Build strong internal pipelines and succession plans

Own the numbers

Deliver strong commercial results across all sites
Create and manage budgets, forecasts, and business plans
Use data and insight to drive revenue, control costs, and improve margins

We would love you to have

Multi-site leadership experience with an absolute minimum of 4 years leading multiple hospitality locations at GM, Cluster, Regional or Senior level
F&B knowledge: A strong understanding of the F&B space — from concept to delivery to scaling
Demonstrable knowledge of the Irish/European hospitality and hotel market
Commercial and strategic mindset: Comfortable working with data, budgeting, forecasting and decision-making at scale
People-first leadership: You engage, develop and inspire cross-functional teams with clarity and care
Growth and innovation mindset: You love trying new things, challenging assumptions and raising the bar

Start your Staycity Group journey — apply now
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