Technical Support Advisor – Dublin 2 | Full-time, HybridI am hiring for a Technical Support Advisor to provide IT support to internal users, troubleshooting hardware, software, and network issues, managing IT requests, and helping maintain secure, efficient systems.Key Responsibilities:First- and second-level IT support (Windows, MS365, core applications, hardware, and workplace tech)User account administration and access managementPatching, upgrades, backups, and security maintenanceTroubleshooting connectivity, OS, software, and hardware issuesProviding ad-hoc user training and guidanceCollaborating with IT teams and vendors on projects and problem resolutionRequirements:Experience with Windows 10/11, Office 365, Teams, SharePoint, OneDrive, Active Directory, and basic networkingFamiliarity with MDM solutions, endpoint protection, backup systems, Citrix/Terminal servicesStrong problem-solving, communication, and customer service skillsThird-level IT qualification or relevant certifications (MCSA, CompTIA A+/Network+)Experience in financial services/insurance is a plusWhats on Offer:Exposure to diverse IT technologies and projectsProfessional development and training opportunitiesCompetitive salary, discretionary bonus, pension, health allowance, and moreGenerous leave and wellness initiativesThis is a hybrid role (4 days in-office, 1 remote) in Dublin 2. Right to work in Ireland required; no visa sponsorship available. Please email cv to (email protected) for immediate interview.