Customer Experience Advocate Role
Are you passionate about delivering exceptional customer experiences? We are looking for enthusiastic Customer Service Advisors to join our friendly and dedicated team supporting clients' customers with general enquiries.
Key Responsibilities:
* Provide proactive and friendly support to customers
* Start dates for start October
Requirements:
1. Previous experience working in similar environment
2. Being highly methodical with a thorough attention to detail
3. Strong communication skills and the ability to build rapport with all callers
4. Having excellent organisational skills
5. Demonstrating confidence and the ability to communicate clearly and effectively
6. Showing excellent PC (including the Microsoft suite, most notably Excel) and data entry skills
7. Bringing a proactive attitude with the ability and ambition to develop role in the future
Benefits:
You'll have the opportunity to join a dedicated team of customer service professionals who take pride in all they do and put the needs of customers at the heart of everything they do.
You'll join a team where successes are celebrated and your ideas are heard.
There are opportunities within Capita Ireland to develop your skills and progress your career.
What You Will Get:
* 22 days holidays plus the opportunity to purchase additional leave
* Access to Wrkit - giving you access to lifestyle savings, & discounts cost of eyecare vouchers for eye examinations and money towards glasses if required
* Access to Capita pension scheme
* Access to Employee Assistance Programme
* Life Assurance Benefit
* Cycle2work
* Plenty more
Choose 'Apply now' to fill out our short application.