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Operations Administrator - 10 month contract, Dublin
Client:
Zurich Life Assurance plc
Location:
Dublin, Ireland
Job Category:
Other
—
EU work permit required:
Yes
Job Reference:
41b85143a811
Job Views:
13
Posted:
19.08.2025
Expiry Date:
03.10.2025
Job Description:
Job Summary
Zurich Life Assurance plc is looking for an Operations Administrator within the Service Teams area of the business to focus on understanding and responding to customer needs. We seek a highly motivated individual with excellent communication skills. The successful candidate will gain thorough knowledge of the workings of a life insurance office by working in a dynamic environment, handling queries and requests related to products such as Corporate and Individual Pensions, Investments, & Protection Plans.
Your Role
As an Operations Administrator, your main responsibilities will include, but are not limited to:
* Ensuring customer satisfaction is a key priority
* Processing all client/member requests through the new business stage/lifecycle of their policies, ensuring compliance with product rules and company procedures
* Dealing with clients/members, brokers/employers, and other stakeholders over the phone
* Collaborating with other departments such as Sales, Propositions, Compliance to improve workflows
Your Skills and Experience
Ideal candidates will possess:
* Good working knowledge of Microsoft Word and Excel
* Third Level Qualification in a relevant area
* Progress towards a relevant professional qualification meeting Central Bank Minimum Competency Requirements
* Previous administrative experience is advantageous
* Excellent attention to detail
* Strong interpersonal skills
* Ability to work effectively in a team environment
* Well-organized, results-driven, and capable of working under tight deadlines
* Effective communicator with excellent interpersonal skills
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