Strategic Venue Leader
We are seeking an experienced Strategic Venue Leader to oversee our venue's financial and operational performance.
Key Responsibilities:
* Manage the venue's finances, focusing on cost control and budget management.
* Analyse performance data to inform commercial decisions that drive profitability.
* Provide regular reports on site performance to senior stakeholders.
* Serve as the brand ambassador, ensuring a welcoming, safe, and compliant environment for customers.
* Address customer issues with professionalism and empathy.
* Maintain high standards of operational excellence across the venue.
* Lead the team, overseeing hiring, performance reviews, and ongoing professional development.