Credit Controller Location:Blanchardstown Contract: Permanent Join Musgrave: Where Innovation Meets Heritage, and People Drive Change Role Purpose: To support the Credit Control Manager in providing a professional credit control and administration service for acquired business. What you'll be doing: Debtors policy procedures to be adhered to and enforced without exception. Ensuring customers adhere to their agreed payment terms. Employing collection techniques as appropriate, including letters, phone calls, Credit Insurance etc. Attend weekly/monthly debtor meetings with Senior Credit Controller highlighting any high-risk accounts along with actions required. Prepare monthly Credit Insurance report outlining claims submitted, claims due to be submitted etc. Phone customers daily regarding overdue payments Process credit applications and set up once approved. Handle all credit control related customer queries in a timely manner. Returned payments updated on to the system and pursued daily. Responsible for debtors ledger housekeeping Posting customer payment to debtors accounts. Dealing with customer queries and the supply of PODs and copy invoices as requested. Ensure direct debit customers are placed on credit stop until issues are resolved to our satisfaction. Working with multiple teams within Musgrave and its acquisitions. Ad hoc duties as required. What we'er looking for: At least 3 years experience working within Credit Control environment. Proficient in MS systems Strong negotiating skills Strong English, spoken and written. Collaboration with multiple stakeholders across the business Experience resolving complex issues both internally and externally. Strong technical ability and experience with multiple ERPs. Desirable: Knowledge of multiple invoicing platforms is desirable, EDI, Procure Wizard, etc. Why Musgrave: Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning. Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact Innovation Focus: Be part of a company that values forward-thinking solutions Community Focus: Be part of a company that truly values its communities and strives to make a positive impact. Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation. Are you ready to make a difference? Apply now and join us in creating a future where business success and positive change go hand in hand Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know. Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely.