IT Systems Analyst Job Description
We are seeking a skilled IT systems analyst to join our team. As an IT systems analyst, you will play a key role in the analysis, support, and continuous improvement of core business applications.
The ideal candidate will have a proactive self-starter mindset, excellent communication skills, and be highly organised with an unwavering attention to detail. They must also be comfortable in a collaborative environment where they can roll up their sleeves to solve problems.
Key Responsibilities:
* Elicit and analyze business needs to define requirements and support the successful rollout of IT projects, system upgrades, and process improvements.
* Identify opportunities for new systems to automate and improve processes and explore opportunities for appropriate use of AI.
* Manage the end-to-end change process for applications, including communication, impact assessment, documentation, and securing business sign-off.
* Develop and maintain accurate, up-to-date system documentation, process maps, and training materials for both the IT team and end-users.
* Conduct training sessions for end-users and participate in the development of departmental training initiatives to enhance system literacy and adoption.
Required Skills and Qualifications:
* A third-level qualification in IT, Computer Science, Business Information Systems, or a related field.
* 3+ years of hands-on experience in a Systems Analyst, or similar technical role.
* Demonstrable experience in supporting the implementation, upgrade, and maintenance of enterprise applications.
Benefits:
* Opportunity to work in a collaborative environment.
* Chance to develop and improve your skills.
* Competitive compensation package.
Others:
* Professional development opportunities.
* Collaborative and dynamic work environment.