Sales Agent – Multiple Opportunities AvailableOnsite | CarlowWe are currently recruiting multipleSales Agentsto join a supportive, high-performing onsite team inCarlow.This is a fantastic opportunity for people who enjoy helping customers, building relationships, and working towards clear and rewarding sales goals.As aSales Agent, you'll handle inbound customer calls, guiding individuals through protection options that suit their needs. You'll play a key role in supporting customers during important decision-making moments, including cases with more complex requirements. You'll be fully supported by a collaborative team environment, structured training, and ongoing coaching to help you succeed.This role is ideal if you're customer-focused, target-driven, and looking for a stable onsite role with genuine career development opportunities.What You'll Be DoingInbound Customer Support: Handle inbound enquiries professionally, using empathy and active listening to understand customer needs.Sales & Targets: Work towards individual and team sales targets in a motivating, performance-driven environment.Needs-Based Selling: Identify customer requirements and recommend suitable solutions, including upgrades or additional options where appropriate.Accurate Assessments: Gather and assess customer information carefully to ensure the right outcomes every time.Quality Conversations: Follow call guidelines while maintaining a natural, engaging, and customer-focused approach.Excellent Service: Resolve customer queries efficiently, building trust and delivering a positive experience.Data & Compliance: Handle personal and sensitive information in line with data protection, regulatory, and internal policies.Team Collaboration: Actively participate in team meetings and contribute to a positive, onsite team culture.Professional Standards: Maintain a respectful, professional, and positive attitude in all interactions.What We're Looking ForSales Experience: Previous call centre or telephone-based sales experience is preferred but not essential.Strong Communication Skills: Confident, clear, and professional verbal and written communication.Target-Driven Mindset: Motivated by goals and achieving results.Customer-First Approach: A genuine desire to help people and deliver excellent service.Telephone Confidence: Comfortable and engaging when speaking with customers.Attention to Detail: High levels of accuracy and quality awareness.Resilience: Positive and adaptable in a fast-paced, onsite environment.Industry Experience: Experience in a regulated or product-led environment is an advantage, but not essential – full training provided.Open to flexible hours - evenings & weekendsWhy Join Us?Multiple roles available due to team growthSupportive, onsite team culture in CarlowStructured training and ongoing coachingClear performance targets and development opportunitiesFor a confidential discussion and more information on the role, please contactJessica Kennedy.