High Availability Data Center Technician
We are seeking a skilled and experienced Data Center Technician to join our team. The ideal candidate will have a strong background in data center operations, network infrastructure, and server hardware troubleshooting.
Responsibilities:
* Daily Operations: Address server, network hardware, and infrastructure issues as they arise.
* Infrastructure Builds: Participate in large-scale infrastructure projects with tight timelines.
* Cable Troubleshooting: Diagnose and resolve connectivity problems related to copper or fiber cabling.
* Technical Communication: Deliver clear technical information, particularly in configuring complex systems.
* Customer Support: Manage internal ticketing systems efficiently and provide excellent customer service.
* Hardware Repairs: Identify and troubleshoot server hardware issues.
* Equipment Management: Handle receiving, tracking, and deploying server and network hardware.
* Spare Parts Control: Monitor and manage on-site spare parts inventory.
* Installation & Racking: Perform racking, cabling, and installation of server and network infrastructure.
* Process Improvement: Enhance system stability and performance by following established processes.
* Policy Compliance: Ensure compliance with all applicable policies and procedures.
* Solution Implementation: Deploy infrastructure solutions that support business growth while mitigating risks.
* Cross-Department Collaboration: Align infrastructure with broader business objectives through collaboration across teams and departments.
* Maintenance & Repairs: Conduct routine maintenance and physical part replacements for servers and network infrastructure.